‘The Work Capability Assessment’ is a 30 minute presentation about the WCA, released by DPAC.
The Work Capability Assessment (WCA) is the primary assessment for Employment and Support Allowance, the main social security payment for disabled people and those with a long term health condition. In this documentary advocates, lawyers and claimants outline the fundamental problems with the WCA, and the adverse effects it can have on claimants. They show how the WCA not only fails disabled people, but fails on the Department for Work and Pensions (DWP) terms; it can worsen people’s health and does not help them return to work. The WCA is carried out by private companies (initially Atos now Maximus). Although some assessments can be carried out smoothly and professionally, others are in buildings that do not have disabled access, require people in pain to sit for hours on hard chairs, and are carried out by assessors who can be rude, and even cruel.
We would like to thank everyone who volunteered their time to talk about the WCA. Some people have requested anonymity, therefore we have either a) used their voice only or b) got actors to record what they said (a lot of claimants are scared of the DWP).
It can be viewed on youtube:
and is available for viewing and download on Vimeo
An important survey on the experiences of applying for ESA to complete the survey go to: https://leeds.onlinesurveys.ac.uk/experiences-of-applying-for-esa
We have copied the first page here for more information
I am a PhD student at the University of Leeds who has personal experience of applying for Employment and Support Allowance and attending a Work Capability Assessment.
My research is looking at changes over time in the way the government defines ‘disability’ for the purposes of employment-related disability benefits, its relation to the economy, and how this definition compares with disabled people’s lived experiences.
As part of this research I am gathering people’s experiences of applying for Employment and Support Allowance and in particular the Work Capability Assessment and how well they feel this reflects and understands their lives.
If you have ever applied for Employment and Support Allowance (including if you are not currently recieving it) I would be very grateful if you could complete this short survey. All answers are confidential and anonymous. No information will be shared with any other individual or organsiation and when writing up my research I will ensure that no respondants can be identified. None of the questions are compulsory and you can save the survey to complete at a later time at any point.
I would really appreciate it if you could help with this research. Having been through the process of applying for ESA myself, I know it can be distressing to recall the experience so if at any point you are finding it very difficult to continue please don’t.
If you have any further questions please contact me at: email@example.com
If you have been sanctioned for not engaging in work related activity or threatened with a sanction while on employment support allowance-we want to hear from you for a potential legal challenge. Please email us at: firstname.lastname@example.org
We all know what sanctions do to people; we all know that sanctions have led to needless, avoidable and unforgivable deaths. With sanctions for those on employment support allowance increasing (up 25%), with 50,000 of those sanctions imposed for not engaging in a work related activity with some affecting mental health users- Its beyond time to act against this outrage
For those facing sanctions we also provide some practical info from @refuted below.
All info is up to date although stats are now out of date
Different forms of Government Propaganda began and ended the year. We saw delays, backlogs, more cuts, more campaigns and direct actions. We reproduce some of the DPAC actions, research and call outs from 2014. Highlights included the Westminster Abbey Occupation against the closure of ILF as part of the #saveilf campaign, lowlights included the court case that arrived at the decision that Penning had taken appropriate process into account by saying that ILF users could be entitled to less under local authorities. Chaos with the DWP, PIP, ESA was compounded by misinformation, dodgy stats , backlogs and increasing sanctions. The brilliant Hammersmith and Fulham Coalition against Cuts achieved the abolition of ‘care’ charges by their local authority-proving it can be done. Esther McVey was awarded Scrooge of the year. DPAC was threatened with legal action for our support of the Anthony Kletzander campaign -in response we increased the campaign, and the relationship in the propaganda against disabled people between the DWP and the Mail was finally exposed
News that the UNCRPD Committee had initiated its first ever inquiry into grave and systematic violations of the UN Convention against the UK identified how far our disability rights and independent living had been eroded by the Coalition-although the Mail didnt seem to like it much
Our constant court cases against the DWP continued, and we have more lined up for this year too- yes, we could be talking to you Motability!
Here’s to a better year in 2015 with thanks to all our members and supporters. Keep up with news in 2015 by subscribing to posts through our website www.dpac.uk.net or follow us on twitter @Dis_ppl_protest
Some selected actions of DPAC in 2014
January saw the posting of a call for those who were waiting for PIP due to backlogs. This post has received over 40,000 views,shares and many comments. The situation has now been described as a backlog that , at the current rate , could take 42 years to clear. For those claiming ‘reforms’ are working have a look to see that they are not: https://dpac.uk.net/2014/01/have-you-waited-months-for-a-pip-assessment/ and let’s not forget the backlog in ESA either-in short complete chaos for disabled people.
In ‘Austerity Street: the real impacts’ we reproduced some of the stories we had received from those left without cash and homes via sanctions, delays and backlogs. This was in response to Love Production’s poverty porn , Benefits Street, part of the media’s continued demonization regime -the campaign incorporated a twitter fest against the format of biased programming. We supported our partners in Canada Sudbury Coalition Against Poverty (SCAP)and Ontario Coalition Aginst Poverty (OCAP). In an international campaign against increasing homelessness. Austerity is global. We supported Boycott workfare against CAPITA cashing in on poverty.
DPAC joins protests against DWP and ATOS country wide. Protests that were reminiscent of the very first DPAC protests against Atos carried out by DPAC from 2011 onwards, culminating in the 2012 DPAC Atos games that saw Atos tarnished forever. DPAC leads direct actions and online protests against the despised disability Con-fident, leading to the highest number of tweets and retweets ever, exposing the scheme as no more than a Government gloss while they were cutting access to work and removing the means for disabled people to work. We produce a critical analysis of Pennings impact assessment regarding ILF. We reproduce the piece by John Pring asking ‘Where was your MP during the Wow Debate’
At the end of June DPAC with UKUNCUT, and Occupy carry out a daring occupation of Westminster Abbey , after months of planning to highlight the #saveilf campaign. There were 3 police to every protester , and while we had no support from the dear old church , messages of support and publicity poured in
In Secrets and Lies :maximus the new leader of the inhumans we ask why Disability Rights UK have agreed to a) be part of the Maximus testing process on the WCA and b) why they’ve teamed up with Unum and other insurance companies to develop a TV program showing how much better off disabled people will be if they take out private insurance- with user-led disability organisations like these we dont need enemies.
(1) The Work Capability Assessment is a much more rigid test & cannot be compared with former Personal Capability Assessments. It is inconceivable that a conclusion can be reached that the more rigid Work Capability Assessment has become easier to negotiate than the previous Personal Capability Assessment which had a lower threshold.
It is not accepted that there has been any form of significant improvement in the claims process surrounding the Work Capability Assessment.
Never before has one benefit assessment process attracted so much adverse publicity and negativity as the Work Capability Assessment.
It stands to reason that if the test is set as high bar as the Work Capability Assessment is, it logically follows that qualifying for entitlement will be far more difficult than qualifying for the previous Incapacity Benefit via the Personal Capability Assessment process used to determine eligibility for Incapacity Benefit & Income Support on the grounds of incapacity for work.
It is not accepted that any accurate comparison with Incapacity Benefit can be drawn without full regard to analysing similar cohort factors such as the ages, ICD coding, duration of claim, gender, and regions of the claimants being taken in to consideration.
(2) No comparisons can be drawn between Incapacity Benefit & Employment & Support Allowance without a proper scrutiny of a more complete set of statistics
Before drawing any analysis between Incapacity Benefit and ESA, the numbers of claimants used in the comparison including on and off flows would need to be carefully scrutinised. This is especially important where the flow rate is mixed with ib/ESA migration cases and where it can no longer be safely concluded that new ESA claimants are not in fact older claimants who have since submitted a fresh claim.
Between October 2008 and September 2013 the ESA regime has involved a total departmental case-load (across all cohorts) of 6,440,000 cases involving 4,396,400 Work Capability Assessments of which 1,198,700 were a repeat. A case load of this magnitude requires considerable analysis across all cohorts before any accurate comparisons can be drawn between the older incapacity benefits and ESA. The former was far less complex in cohort terms.
Between October 2008 and September 2013, 1,407,400 claimants have been placed in the Work Related Activity Group (453,300 at repeat assessment) and 1,437,300 in the Support Group (479,800 at repeat assessment). These figures are considerably higher than those relating to the new ESA claim group in which 484,900 have been placed in the Work Related Activity Group and 445,400 have been placed in the Support Group. Far more information is required as to not only the numbers allocated to the groups but also what happens to the claimants after they have been assessed in to a placement.
(3) The DWP needs to produce statistics on appeals & reconsiderations before any reliance be can be placed on the Work Capability Assessment statistics. Well over a million claimants have disputed the findings of Work Capability Assessments and the full dispute outcomes are as yet still unknown.
From April 2009 to December 2013, HMCTS figures confirm 1,054,541 ESA appeals have been lodged with Tribunals of which an average of 40 + % of those already heard have been overturned in the claimant’s favour. These figures are far in excess of any related to the previous Incapacity Benefit and are an obvious indicator of significant numbers of claimants having a lack of confidence in the decision reached at initial assessment.
The DWP’s WCA statistics are inherently unreliable and cannot be read in the context of isolated quotations from quarterly releases without proper reference being made to the more specific and overall totals available. The overall (cumulative) ‘qualifying’ rates for claimants are (up to September 2013):
-New ESA claimants 47%
-New ESA claimants at repeat assessment 78%
-IB/ESA migrated claimants 80%
Whilst it may be helpful to look at quarterly shifts in the figures, it is the overall cumulative rate which needs to change before it can be safely concluded that any material change has taken place.
The DWP’s WCA statistics are rendered inaccurate by way of the DWP’s inherently slow update of information from the inputting of the number of formal appeals lodged with HMCTS together with a total lack of explanation as to the number of initial decisions overturned informally following DWP reconsideration. This is particularly important in respect of monitoring the effects of mandatory reconsideration since October 2013.
(4) Employment & Support Allowance is an entirely different regime to that of Incapacity Benefit making any comparison unreliable. Delays with the DWP & Atos Healthcare have resulted in a chronic backlog of 750,000 cases awaiting assessments from which no conclusions can be drawn. The WCA statistics are made additionally complex by the influx of a case load of 1,354,800 claimants assessed from the Incapacity Benefit migration programme.
The claims process involving ESA is entirely different to that of Incapacity Benefit. ESA involves the claimant initially being subjected to what should be a 13 week assessment phase before the Work Capability Assessment decision is decided upon by the DWP. It is only once the assessment phase has been completed that a proper decision can be made as to whether the claimant can move in to the main WRAG/Support Group phases of ESA entitlement. Chronic delays have built up to a point where the backlog awaiting assessment had recently reached over 750,000 claimants. It is a clear sign that the DWP was earlier ‘over reassessing’ claimants leading to a substantial lack of residual data on outcomes and the possibility that the Department is now making less rigid placement decisions in order to get though its chronically stretched backlog.
Claimants who have undergone ib to ESA migration do not in any event claim ESA, their claim is merely converted (providing they qualify at the point of WCA conversion) and thus no comparison can be drawn between this cohort and those making a new ESA claim from scratch.
(5) Statistical manipulation
Between October 2008 and September 2013, the Work Capability Assessment statistics record that 1,551,500 claimants have been found fit for work and 1,500,900 claimants have ended their claims without completing their Work Capability Assessment. In total the overall number of claimants who seemingly should have exited Employment & Support Allowance is therefore in excess of 3 million claimants. However the DWP off flow figures for the period October 2008 to August 2013 show the numbers exiting from Employment & Support Allowance to be 2,288,980.
The number of claimants leaving Employment & Support Allowance who closed their claims is a fixed statistic, whereas the number found fit for work is reversible if the claimant appeals or requests a reconsideration.
It is hard to understand how an apparent ‘exodus’ of some 3 million plus Employment & Support Allowance claimants as shown in the assessment statistics is not matched by statistics showing a rise in the numbers claiming Jobseeker’s Allowance.
In addition to the exodus related to assessment, there are also claimants who will have died, transferred to other benefits or ended their claim through time limiting imposed upon contributory claimants in the Work Related Activity Group who cease claiming where there are no grounds upon which to continue claiming income based Employment & Support Allowance.
DWP figures, related to on-flows, show that of October 2008 to August 2013, 636,410 Employment & Support Allowance claimants made a second or more claim for Employment & Support Allowance. This will add substantially to the number of on flows and may therefore give a distorted perception over more claimants claiming as well as ‘clouding’ the influx of what may appear to be new Employment & Support Allowance claimants who are in fact previous claimants who have simply made another claim.
Media articles including those relating to the deaths of ESA claimants such as Graham Shawcross (63), Mark Wood (44), Neil Groves (46), Lee Robinson (39), Elenore Tatton (39), Linda Wootton (49), Brian McCardle (57), Karen Sherlock (44), Trevor Drakard (50), David Groves (56) and others have created a massive mistrust in the Work Capability Assessment as a valid measure of a claimant’s ability to work. The DWP has failed to produce any up to date statistics upon which any reliable conclusions can be drawn as to the number of deaths & whether they can be ruled out as being directly or indirectly related to the Work Capability Assessment process.
The Work Capability Assessment remains condemned by disability groups, the BMA, National Charities, senior judges and Parliamentary Select Committees. The process has been identified as unfit for purpose and of such toxicity that major re-work is required. There clearly remains widespread concern that the WCA has not improved, customers have no confidence in it in, employers are clearly not convinced by it as an accurate measure of fitness to work as evidenced by the appalling Work Programme Job Outcomes valid to March 2014:
In the New ESA claimant group, out of 484,900 in the ‘Work Related Activity Group’, just 10,760 ended up with a Job Outcome (2.2%)
In the Incapacity Benefit to ESA conversion group, out of 469,200 claimants placed in the ‘Work Related Activity Group’ just 980 ended up with a job outcome (0.2%)
In the Incapacity Benefit to ESA conversion group, out of 249,300 claimants found ‘fit for work’ just 3,160 (1.4%) ended up with a job outcome. Whilst this appalling result is shocking in itself, it should be remembered that the DWP’s figures only point to people on JSA who have been on incapacity benefits. These figures may therefore relate to claimants who have ended their older incapacity claims and taken up a JSA claim voluntarily without being tested for ESA.
In the overall ‘voluntary participation group’ where there is no mandatory requirement to take part (unless a claimant has agreed to participate) out of 957,500 claimants placed in the Support Group (from both new ESA and incapacity to ESA claim groups) 3,350 claimants (0.4%) ended up with a job via the Work Programme. This group does better than the mandatory groups in incapacity to ESA conversion cases.
It is unsafe to draw any conclusion that it is any easier for a claimant to make a claim for Employment & Support Allowance than it was for previous range of incapacity benefits. It is not possible to make a valid comparison on the basis of comparing numbers/success. A full explanation as to how claimants made their claims and how they were assessed is required before an accurate comparison can be made. There is simply not enough information currently available to conclude that the Harrington reviews have led to any identifiable improvement.
A rise in the numbers being placed within the Support Group and Work Related Activity Groups may be more related to the greater number of claimants involved, the appeal/reconsideration results beginning to filter through after data lag, more claimants re-applying after being turned down, less capacity within the Work Programme to handle the larger numbers involved and a reduction in the number of repeat & ib/ESA migration assessments following the announcement that Atos Healthcare were withdrawing from the contract to conduct assessments for the DWP.
For these reasons any claim that it is easier to make a claim for Employment & Support Allowance than it was for Incapacity Benefit is strongly refuted.
By Nick Dilworth.
For and on behalf of New Approach.
New Approach are committed to working with other individuals & groups, please add your signature to this statement by emailing email@example.com or in comments.
Twice over the past quarter it has been publicly announced by 2 different ministers that the huge reduction in the appeal intake was due to more accurate ESA decisions, first by Mike Penning, the Minister for Disabled People on the Daily Politics Show on April the 13th and then bySteve Webb, the Minister of State for Pensions, during the debate about DWP chaos. It is essential to put the record straight as DWP continues taking credit for what it describes as an improvement of the WCA process, leading to more disabled people being entitled to ESA. Far from being improved, the WCA process has become unmanageable and is described by Judge Martin, the recently retired President of the Social Entitlement Chamber, dealing with benefits tribunals, as being in a state of virtual collapse. This state of virtual collapse has led to the publishing of astonishing figures.
In July 2013, DWP started to express concerns about the quality of Atos written reports. All Atos healthcare professionals were to be retrained and re-evaluated.
The consequences seem to have been a reduction by half in the number of assessments completed by Atos, from 200,000 per month to 100,000.
HMCTS (Tribunals) was informed that the effect was likely to be a reduction of 9,500 appeals per month from September to December 2013.
In January 2014, DWP stopped making ‘repeat referrals’ to Atos. From what Judge Martin is saying, there is anecdotal evidence that an increasing proportion of ESA claimants, both on new claims and IB-ESA reassessments, were simply being assigned to the Support Group without a face to face assessment.
Judge Martin’s conclusions that the ‘virtual collapse of the WCA process is the biggest single factor in the decline of the appeals intake’ is therefore supported by the evidence:
A reduction by half in the number of assessments
More claimants assigned to the Support Group without a face to face assessment.
Repeat assessments being paused
These 3 factors combined would have drastically reduced the number of assessments and therefore the number of likely appeals, especially with more claimants assigned to the Support Group who would not have a decision to appeal against. Additionally the introduction of Mandatory Reconsiderations will have had an impact, but compared with the other factors, it appears to be marginal, although at this stage the impact is unknown.
To add to the picture of the virtual collapse of the WCA, there is now a backlog of 712,000 claimants waiting to be assessed. The waiting times reported by CAB are regularlybetween six and eight months.Although the UK government is blaming the backlog on the previous government,the figures do not support this as shown by Nick Dilworth in his excellent blog. From the figures available, it can be calculated that the total number of cases which were subject to assessment but had not been assessed (the backlog) as of May 2010 was 28,300.
Far from being an improved system, the WCA process has descended into chaos. Although more claimants are entitled to ESA and are being assigned to the Support Group, the notion that it is an independent process which can be replicated anywhere and produce consistent results is undermined by the level of influence applied by DWP, whose intervention seems to bypass the descriptors which are enshrined in law, if more claimants are assigned to the Support Group for reasons of convenience.
Employment Support Allowance Sanction Decisions, by Month
even though referrals to the programme have fallen from 41,360 in the second year of the work programme to 20,300 in the third year for new ESA customers.
Referrals, Attachments, Job Outcome payments and Sustainment payments for the new ESA customer
This massive increase cannot therefore be explained by an increase of referrals to the work programme or a sudden surge in the number of claimants in the WRAG. As seen previously, because the number of claimants assigned to the Support Group has massively increased, the number of claimants assigned to the WRAG has consequently decreased by the same proportion. The implication is, in the absence of additional data from DWP, that sanctions are being exceedingly applied to an ever decreasing number of claimants. And 9 out of 10 ESA or JSA claimants who appeal the decision have their decision overturned by a tribunal according to the ‘Fulfilling potential? ESA and the fate of the work-related activity group report released by Mind.
Interestingly enough, the National Audit Office published today (2nd of July 2014)its report on the work programme. Among its findings: Performance for harder-to-help groups is still below expectations and
about the same as previous programmes, but the Department expects further improvements.
To spell it out more clearly, the Work Programme is not performing better than previous programmes but it is driving more claimants into destitution by sanctioning them. Incompetence, complacency and total obliviousness to the consequences will be the DWP’s legacy of this government.
by Anita Bellows
This text can be viewed and downloaded as a research paper from here
DWP ministers said only 9% of ESA decisions were wrong. Our research reveals the DWP have been quoting from figures which state 151,800 appeals have succeeded. Our evidence shows the true figure to beat least567,634 – casting serious doubt over 43% of 1,302,200 ‘fit for work’ decisions.
ilegal Press Release – 16th June 2013
DWP’s internal figures reveal a much higher number of successful ESA appeals than have been made publicly available.
A DWP reply on 13 June 2014 to a Freedom of Information Act request made as part of an investigation in to DWP figures relating to the controversial Work Capability Assessment by ilegal.org.uk has revealed that of 1,287,323 ESA appeals, at least 567,634 claimants have had the original DWP decision overturned in their favour.
It is with considerable disappointment noted that the DWP’s latest publicly available statistics confirm that only 151,800 successful appeals have been recorded out of a total of 410,400 appeals (for new claimants only). Our investigations reveal evidence of three times as many appeals being ‘internally recorded’ of which
567,634 have been successful. The DWP have revealed to us figures which show nearly quarter of a million internal reconsiderations have led to decisions on new ESA claims being overturned in favour of the claimant; we have added these to figures from HMCTS tribunals which provides us with a much higher figure than the DWP seems to be prepared to admit to in their publicly available figures.
Our intensive research into the assessment of claimants for the DWP’s Employment & Support Allowance (ESA) has, following a freedom of information request to the DWP, provided one of the final pieces of the jigsaw needed to unpick the Department’s overly complicated statistics. We now have the final clue which has enabled us to identify that no less than 567,634 ESA claimants have in fact had their initial ESA refusals overturned in their favour.
It is a startling revelation that the government department has apparently been keeping a lid on a set of statistics that clearly shows between May 2010 and June 2013 no less than 820,356 decisions were looked at again by the DWP after claimants had been assessed by the controversial private contractors Atos Healthcare. These ‘internal’ statistics show that a very substantial 232,782 (28.5%) decisions were then subsequently overturned in the claimant’s favour.
What makes this all the worse is that these reconsideration statistics come on top of separate figures that show us that of those claimants who did not have the decisions overturned in their favour by the DWP, 817,102 went on to appeal to tribunals arranged by Her Majesties’ Courts & Tribunals Service where a further 332,607 were then overturned in the claimant’s favour by the tribunal.
These figures completely negate all of the DWP’s claims that it is getting the majority of its decisions right
These new figures highlight the dubious practice of using the unchallenged assessment results, which only encourage media sensationalisation, with headlines such as those appearing in the Daily Express in July 2011 stating that ‘75% on sickness benefits were faking’. The same article goes on to say that out of ‘…2.6 million on the sick, 1.9 million could work’ before receiving an endorsement from the Prime Minister with an assurance that his government was “producing a much better system where we put people through their paces and say that if you can work, you should work”.
DWP and Ministers know the truth, they just aren’t telling anyone
We question then why the DWP has consistently ‘over promoted’ only the results of Work Capability Assessments relating to ‘initial’ decisions (including the opinions of Atos Healthcare in the absence of a statutory DWP decision) when it could instead have come clean and declared how hundreds of thousands of their incorrect decisions have since been overturned in favour of the person appealing.
These revelations seriously undermine the DWP’s contention that the initial Work Capability Assessment outcomes are a valid measure of the claimant’s ability to work. The DWP has consistently defended its assessments by giving an impression that only a relatively low number of decisions have been overturned whereas the reality is that well over half a million have resulted in a successful outcome for the claimant.
And this DOES NOT include the 712,000 people awaiting assessments BEFORE they can appeal
This news must have come as cause for grave concern when considered in the light of a recent revelation by DWP Minister Mike Penning which revealed that in addition to the figures we have highlighted, a further 712,000 Employment & Support Allowance claimants are awaiting assessments without which they cannot yet appeal.
This hugely unacceptable backlog of cases means people with disabling medical conditions are left hanging for months and months on a basic allowance way below what they are entitled to. This is leaving hundreds of thousands deprived of the support they require and means having to scrape by on money which is wholly insufficient to meet their needs due to disability and illness. It also means many claimants affected by severe and complex mental health conditions are facing prolonged torment as they wait month upon month for their decision to be overturned before they can even lodge an appeal.
Face up to reality: it doesn’t work. Scrap the WCA
These findings add considerably to the pleas of disabled groups all over the country to scrap the Work Capability Assessment (WCA) and to find a better way to assess their needs.
It is simply appalling that the DWP, along with Ministers and other government spokespeople appear to be feeding the media with misleading statistics that are unrepresentative of the real story and instead encourage headlines vilifying the disabled and the genuinely ill. These figures clearly show the DWP has evidence in their possession which shows how in far too many cases the decisions it is making are dead wrong and they know they’re dead wrong.
Please contact the author of this article Nick Dilworth for verification of any of the figures quoted. We welcome sharing our findings on social media and allow this information to be produced providing credit is given to the
i-legal website with links to the article produced.
We apologise for the slight delay in publishing this release. This was due to a need to align the figures to ones recently produced by the DWP in their Work Capability Assessment figures released on the 12th June 2014 which relate to the most recent statistics up to September 2013.
A full supporting explanatory memorandum will be published very shortly.
The Reconsideration statistics relate to new ESA claimants only (excluding incapacity benefit to ESA conversion cases) whereas HMCTS figures refer to all ESA claimants. It is our contention that had the DWP supplied all of the information we had requested, the figures for reconsiderations would have been considerably higher.
We acknowledge that not all appeals will be against fit for work findings for new claimants but given the DWP’s emphasis on this claimant cohort and the lack of information to the contrary we are of the contention that other appeals relating to claimants being moved from the Work Related Activity Group to Support Group are likely to be of a much lower volume and more likely to be contained within the cohort relating to incapacity benefit/ESA assessment.
We would like to express our thanks to Anita Bellows an i-legal member for her cooperation and for making the freedom of information request upon our guidance and our thanks extend to the DPAC organisation with whom Anita is also a member.
I’m at rock bottom right now and unable to go through writing it again. I have an appointment to see my MP tomorrow. I have copied and pasted an email I sent to his secretary earlier today. Dear Mary, I was going to write a brief summary of the main issues I’m facing right now and send them to you to save some time tomorrow, but it looks like all my benefits have just been stopped. I was due a DLA payment yesterday (Thursday 27th March) but it’s not been paid into my bank account. I signed on at the Job Centre in Stevenage on Tuesday, but the staff (My Adviser/Coach) doubt that I’m fit for work and think I should be on ESA.
I’ve done everything they’ve asked, searched for work everyday, applied for Jobs, even worked on a business plan to start my own business from home, I don’t know what more I could have done. DWP arranged an appointment for me with PLUSS a few weeks ago and after going there I felt quite optimistic, but when I went to sign on following that, their feedback was that they couldn’t help me because my health problems are too severe. I went to DAS (Depression and Anxiety Service) on 16th March, they can’t help with my Mental Health problems because they are too severe and complex.
Unless I say “I’m going to kill myself” I can’t get any help because local Mental resources are too underfunded and their caseload is too big. I DO NOT WANT TO GO INTO HOSPITAL and I would be extremely uncooperative if I was forced!!! Do you think this is Fair or Just??? What am I supposed to do??? My health problems are hard enough to deal with, without all this!!! I went from mid July last year up until a few weeks ago with nothing other than my £40 a week DLA to live on. I had £500 savings and a good credit rating before then, and a £950 overdraft which I never used until I lost my ESA at Tribunal. I got a statement from my bank this afternoon, I’m £921.12 overdrawn with an available balance of £6.20 (I don’t know how they do their maths?) I have £96 of overdraft charges being taken out of my account on 1st of April. I had come to an arrangement with housing people to pay back the outstanding rent arrears I owed when I started to receive JSA a few weeks ago and had promised a payment of £70 by tomorrow (28th March). DNRS have already tried to send the Bailiffs to my flat to take possessions for outstanding council tax arrears.
I’ve been to CAB numerous times recently. If this is how my life is going to be then what’s the point??? I can’t sleep at night because I’m so stressed out all the time, my health mental and physical are getting worse by the day. Everybody I’ve seen, my Job Centre Coach, CAB, My COPD Nurse and the Doctor I last saw (Dr Roper), PLUSS, DAS and my family ALL SAY I SHOULD BE ON ESA. I have an appointment tomorrow morning with my GP. I need immediate help, no more forms, no more appointments, NO MORE BULLSHIT!!! I refuse to live like this any longer, I can’t take anymore of the daily stress and injustice!!! I SHOULD NEVER HAVE BEEN IN THIS SITUATION FROM THE START!!! I’ve always been a fighter, I’ve had to survive but I’m totally exhausted now, mentally and physically… I HAVE TAKEN AS MUCH AS I CAN –
My appointment with my MP went well. I was already so angry to begin with made sure I made the most of my 15 minutes. I had written my main issues before hand so that I did not forget anything. To be fair I came away feeling he had listened to me and understood my situation. I was fluent in my arguments and never had any denial from him that what this government are doing to the most vulnerable people in this country is totally wrong. Since then I have applied for ESA again, all done over the phone this time, with help from my local CAB. My MP has also liaised with my GP so that I get to see the same doctor each time.
I have been to my local surgery twice since my meeting and the way I have been treated is 100% better. DWP asked me to get a letter from my GP to inform them of how many hours a week I was capable of working while claiming JSA. My COPD and mental health conditions have worsened considerably over the past few months and my GP signed me off sick saying in his opinion I wasn’t well enough to work, hence the claim for ESA. It’s like a merry go round and so frustrating and stressful it just makes my health and life in general suffer as a result. I stated strongly to my MP that I should never have been in this situation, and far from what Iain Duncan Smith claims to be doing. that he is helping people. My MP agreed.
I am due to receive my first ESA payment this coming Tuesday and looking forward to being able to eat properly again.
If I could give any advice to someone in a situation like mine it would be to get mad, make yourself heard with the right people. I am a fighter but fighting battles everyday to survive is tiring and wears you down. It either that or give in, I wasn’t prepared to give in with the injustices I had to face and wasn’t going to go without a fight.
Update: I received a letter this week from the DWP saying they were investigating my case. We will see what comes of it. I am still angry because of all the debt all this has got me into just trying to survive.
I will never forgive nor forget what this government has done to me and tens of thousands of others.
This is an edited version of a set of emails received by DPAC- all names and places have been changed and the author has given DPAC permission to use this to publicise the inhumane situations many are finding themselves in under the Condem regime
Tribunal – Law Courts, Cathays Park, Cardiff, April 23, 2014 at 10am
Incapacity benefits – deaths of claimants
A tribunal will decide whether the Department for Work and Pensions
should be ordered to release its statistics on the number of people who
have died while claiming Incapacity Benefit or Employment and Support
Allowance, at a hearing next week.
The First-Tier Tribunal (formerly the Information Tribunal) will be
hearing an appeal by Vox Political blogger Mike Sivier, against a
decision by the Information Commissioner and the DWP to refuse a Freedom
of Information request on the subject.”
We read with interest the piece in the Independent by Rachel Reeves and Kate Green regarding Labour’s response to the Work Capability Assessment 
Labour should realise that disabled people are deeply distrustful of any Labour reform of a Work Capability Assessment system, which Labour introduced in the Welfare Act of 2007 with the stated aim of removing 1 million claimants from the benefit system .
Our position has been and will be that the Work Capability Assessment is deeply flawed in its basic concept, not just in terms of the details of its delivery, and inclusion in the workplace for disabled people cannot simply be achieved by a ‘back to work’ test.
In the Reclaiming Our Futures, Disabled People’s Manifesto , we state that a priority demand from government is that:
A comprehensive and strategic plan of action is developed with disabled people and our organisations to tackle the discrimination and exclusion disabled people face in work and employment including: increasing quality and range of personalised support available to disabled people, strengthening disabled employees rights and tackling employer discrimination and poor practice
Other key demands include that:
Economic productivity must not be the only measure of people’s worth and value, volunteering offers as much value to society as paid employment. While we recognise that volunteering can offer additional skills, it should not be the default option for disabled people because of our exclusion from paid work
There must be policy and media recognition that there will always be disabled people who are unable or too ill to work. These individuals must be supported by a publically funded system. They should not be penalised or demonised as they are currently.
For true inclusion in the workplace for disabled people a wider approach is necessary including but not limited to:
• Will Labour commit to the restoration of Disabled Student’s Allowance,
• Will Labour commit to the restoration of the Independent Living Fund,
• Will Labour commit to the extension of Access to Work (AtW) to include unpaid voluntary positions,
• Will Labour commit to the reversal of the reduction of people who currently receive DLA, but will not receive PIP and also lose their Motability access,
• Will Labour commit to the reinstatement of the requirement for councils to produce equality schemes on employment and access
• Will Labour commit to the provision of accessible transport.
• Will Labour commit to the reinstatement of “day one” protection from unfair dismissal in employment law
• Will Labour commit to the provision of Employment Tribunals enforcing mandatory organisation-wide measures on preventing disability discrimination
• Will Labour commit to the provision that all government contracts, at a national, regional and local level, are only awarded to companies that are fulfilling measurable equality targets for the employment of disabled people
(for further points see reference 2)
These currently are some of the barriers to inclusion in the workplace for disabled people, and they will not be fixed by simply amending the WCA. The issue must be seen within the context of the wider interconnected system of barriers in place. It must be seen in terms of what a large majority of disabled people have already identified as key problems.
In terms of inclusion we also need from Labour, a recognition that for many disabled people to be able to work there has to be a nationally transportable social care system with a guarantee that people would keep the same levels of funding wherever they needed to move to work.
We need recognition that there is an onus on government and employers to fully accept the spirit of the Equality Act 2010  with its requirement to the opening of work opportunity to disabled people. Without this, no “fit for work test” aimed at cutting disability benefits will make any impact whatsoever on the numbers of disabled people who can attain and sustain employment.
We also need from Labour a stronger recognition that there are many disabled people who cannot enter the work place and should not have to live in fear of being pressured into doing so.
There is much that the article leaves out and that leaves us with a number of serious concerns and questions.
While we are not yet prepared to endorse in any way Labour’s new approach to the Work Capability Assessment, we do see the article by Rachel Reeves and Kate Green as a helpful starting point for discussions on the future of inclusion of disabled people, who want and are able to work, in the workplace and we would welcome an opportunity to meet with them and discuss this further. We would like meet with Kate Green and Rachel Reeves to ask the following questions:
1. Will Labour commit to stop spending public money on private
contractors and return any assessments of disabled people back to GPs
with medical evidence taken into account as well as give a commitment to
look at the barriers to work for disabled people who can and want to
work (in line with the social model of disability)?
2. Will Labour commit to a time and date to talk with DPAC, My Legal,
the Mental Health Resistance Network, Black Triangle, Deaf activists,
those with learning difficulties ( with an outreach of ½ a million
disabled people) to listen to the views of the largest network of grass
roots disabled people on the WCA and ESA?
3. If Labour are committed to scrapping the WCA when will Deaf and
disabled people, and those with mental health issues have sight of the
detail of any alternative Labour is proposing?
4. If Labour accepts the harm, devastation and premature deaths that have
been an outcome of the WCA why have they chosen to suspend their
prospective parliamentary candidate for St Austell and Newquay, Deborah
Hopkins for speaking out in public about the harm caused by the WCA.
5. Will Labour address the disproportionate harm that the WCA and
sanctions on ESA and JSA are causing to all disabled people, in
particular those with mental health issues and learning difficulties?
6. We along with many others insisted that a centralised Independent Living Fund
for Scotland be established and it has been done. They have also promised to re-open ILF to new users, with a commitment of additional funds and recognition of its importance to independent living and obligations to article 19 of the UN Convention on the Rights of Persons with Disabilities. Why has the Labour
Party not promised to re-establish it south of the border?
Many of the Statements included in this response are taken from the UK Disabled Peoples’ Reclaiming our Futures Manifesto and are endorsed by a UK network of disabled people and Deaf and Disabled Peoples Organisations, including: ALLFIE, Inclusion London, Equal Lives, DPAC, Inclusion Scotland, Disability Wales and the TUC Disabled Workers Committee , who between them reach several million disabled voters. References
1. How Labour would reform the Work Capability Assessment http://www.independent.co.uk/voices/comment/how-labour-would-reform-the-work-capability-assessment-9265479.html
2. The Reclaiming Our Futures, Disabled People’s Manifesto http://disability-studies.leeds.ac.uk/files/library/UK-Disabled-People-s-Manifesto-Reclaiming-Our-Futures.pdf
3. The Green Paper: The new deal for welfare: Empowering people to work. 2006 http://webarchive.nationalarchives.gov.uk/+/http://dwp.gov.uk/docs/a-new-deal-for-welfare-empowering-people-to-work-full-document.pdf
4. Equality Act 2010 http://www.legislation.gov.uk/ukpga/2010/15/contents
We are very much looking forward to seeing everyone who can come to our national conference on Saturday but it is also important that those of you who can’t get there in person are able to take part. There are a number of ways you can do this:
Send messages of support and your ideas for what DPAC should focus on over the next year to firstname.lastname@example.org or @dis_ppl_protest.These will be put up on the graffiti wall at the conference and included in the notes from the day.
We’ve had a great response to bookings for the DPAC conference on Sat 12th April in London, but places are now running out. Please email:email@example.com
with your details, number of places needed and any access needs.
12th April 2014 – 11am until 5pm
London Met University, Tower Building, 166 – 220 Holloway Road, London, N7 8DP
Since we started in October 2010 Disabled People Against Cuts has been at the forefront of the fight against austerity. With Atos on the run, and the bedroom tax on the ropes we are seeing the results of hard campaigning. But there is much more to do to ensure disabled people’s rights to live independently and with an adequate income.
The national conference is a chance for DPAC members to come together, to share experiences and discuss your ideas for moving forwards.
DPAC are working hard to bring to conference a surprise guest, a person who, if anyone has, has been the catalyst for the re-emergence of disability activism in the last few years, someone DPAC has enjoyed a close relationship with from visiting him at home to donating underpants to supporting his select committee appearances.
Workshops will look at: – Where Now for the Independent Living Fund campaign, – Developing a Social Model of Distress, – Winning the Argument, – Disability, Art and Protest, – Building a National Network of Disabled People’s Organisations and Direct Action practical skills among others.
Please note places are limited so priority will be given to DPAC members. For information about joining please contact firstname.lastname@example.org
The venue is wheelchair accessible. BSL and a note taker will be provided. For access information go to: http://www.disabledgo.com/access-guide/islington-council/london-metropolitan-university-tower-building
For access queries including booking parking please contact DPACfightback@yahoo.co.uk
To book places or for more information please contact DPACfightback@yahoo.co.uk
We are pleased that the DPAC research team’s submission to the Work and Pensions Committee has been accepted and published. We especially want to thank Anita Bellows and Bob Ellard for all their hard work on this.
Great to see submissions from our sister organisation Black Triangle, our allies, Inclusion London, WoW, Nick and Carer Watch.
We are disappointed that no formal national organisation of disabled people claiming to be run and organised by disabled people based in England appears to have submitted any text on this important issue.
We reproduce DPAC’s submission below for ease of reading
Written evidence submitted by Disabled People against Cuts (WCA0152)
Who we are:
DPAC is a grass roots campaign body. It was formed by a group of disabled people after the first mass protest against the austerity cuts and their impact on disabled people held on the 3rd October in Birmingham 2010, England. It was led by disabled people under the name of The Disabled Peoples’ Protest. DPAC has over 12,000 members and supporters and works with many anti-cuts groups, Universities, Disabled Peoples’ Organizations, and Unions
1.This document contains the Disabled People Against Cuts (DPAC) submission to the Work and Pensions Committee call for evidence on ESA and WCA dated 21/3/14
2.This submission contains a number of areas of ESA and WCA that we believe demonstrate why the ESA system is fundamentally flawed both in concept and implementation and should be scrapped with immediate effect.
3.All of the statistical claims made in this document have links provided to verifiable sources
4.The WCA descriptors are the criteria used to assess whether a claimant has limited capability for work, in other words whether a claimant falls within the eligibility criteria for claiming ESA, or not.
5.The descriptors define a set of functions related to work tasks, which, if the claimant can perform to an adequate standard, the claimant is considered able to perform some paid work and therefore not eligible to receive the ESA Benefit.
6.However we believe that the criteria for ESA eligibility are disingenuous. They take into account only functional ability, NOT the ability to hold down a job in practical terms.
7.They do not consider such issues as:
·Is the claimant able to work for suitable number of hours a week
·Is the claimant able to travel a reasonable distance to and from a job, consistently, every day.
·Is the claimant robust enough to hold down a job, without taking an unreasonable amount of sick leave
·The cumulative effects of physical stress on claimants with physical health conditions which induce fatigue symptons
·The cumulative effects of mental/emotional stress on claimants with mental health conditions
·The physical/emotional/mental stress of seeking a job
8.Nor does it consider what physical discomfort or pain, or emotional or mental pain the claimant may encounter while employed.
9.The WCA does not represent a finding on whether or not the claimant is employable or whether the claimant will be able to find work.
The ‘Gap’ between ESA and JSA Criteria
10.While the WCA is commonly called a “fit for work” test, it does not actually test whether a claimant is fit for (ie capable of doing) work.
11.The WCA tests whether claimants have the ability to perform certain limited work related functions as defined by the WCA Descriptors
12.Whereas the criteria for eligibility for the alternative benefit Jobseekers Allowance include the clauses that a claimant must be:
·be able and available for work
·be actively seeking work
13.Thus is stands to reason that there are many who will be found ineligible for ESA but not able to meet the practical requirements being able to find and hold down a job and are thus ineligible for both benefits.
14.We do not know how many claimants have found themselves in this position, as the government do not monitor this, and provide no statistics from which we can exptrapolate or estimate a number, but we believe that there will be a significant number of Disabled claimants who fall into this trap and are denied income from either ESA or JSA .
Health Care Professionals performing the WCA
15.The majority of Healthcare Professionals that perform Work Capability Assessments on claimants are Nurses, Physiotherapists and Occupational Therapists, with a lesser number of Doctors and “Mental Function Champions”
16.While we do not dispute that these Health Care Professionals are qualified and have experience as Nurses, Physiotherapists, Occupational Therapists, etc, we do dispute that this is sufficent to judge a persons’ capability to work, given the panopoly of condition types that any Healthcare professional will be required to assess.
17.The range of condition types that an HCP will be presented with include:
·Stable Physical Conditions
·Fluctuating Physical Conditions
·Mental Health Conditions (ranging from mild to extremely severe)
·Autism Spectrum Disorders
·Physical Conditions where the claimant is expected to return to full health
18.In addition it is not uncommon for claimants to simultaneously have multiple condition types such as a mental and physical health condition.
WCA and mental health
19.From the start, the descriptors were recognised as inadequate at capturing the level and the complexity of mental illnesses, and the problems faced by claimants in making a claim or an appeal were already recognised by Judge Martin in his 2008-2009 Report:
20.‘Mental health issues are a continuing source of problems in terms of making claims and assessing the impact of mental health issues on disability. In some cases mental health issues were not fully addressed or given due weight’.
21.Following Professor Harrington’s recommendations, DWP accepted to amend the descriptors to better capture mental health issues and to introduce Atos Mental Function Champions in each assessment Centre to ‘spread best practice amongst Atos healthcare professionals in mental, intellectual and cognitive. Although it has led to an increase of claimants with mental health issues being awarded ESA, and especially being placed in the Support Group, the statistics tell a different story.
23.By the end of the November 2012 quarter, the number of claimants taking up or being transferred on to Employment & Support Allowance had spiralled to 316,950 claims with nearly 140,000 of them (135,990) making a claim on the grounds of mental and behavioural problems – nearly 3 times as many as four years previously, but also representing a higher proportion in the total number of claims (44% against 37%).
24.In the November 2012 quarter, 25,950 of the claimants who took up a claim ESA on mental health grounds had been on the allowance on one or more previous occasions. These figures show a perpetual cycle of claimants and reclaiming, those with mental health problems being by far the most susceptible to making a re-claim.
ESA claimants with mental illness are disproportionally sanctioned
26.The total number of ESA claimants is 834,500 (WRAG 467,400 + SG 367,100), of which 339,200 (WRAG 193,100 + SG 146,100) of them fall under the Category ‘Mental and behavioural disorders’. It means that this group of claimants accounts for 40% of all illnesses, but because 193,100 (57%) have been placed in the WRAG, proportionally, this group is already more exposed to sanctions than any other groups.
27.A recent response to a FOI request confirms that claimants with mental health issues are not only sanctioned disproportionally, but also exposed twice to more sanctions and hit harder than any other groups.
28.Even before the introduction of the stricter sanction regime, there were already a higher number of claimants with mental health issues being sanctioned. But the latest figures disclosed show that 5,940 claimants with mental health issues were sanctioned out of 10,210 ESA sanctioned claimants (58%) in 2013.
29.The figure in 2012 was 54% when these claimants only account for 40% of all illnesses. Since October 2011, on average the rate of sanctions for claimants with mental and behavioural conditions has been exactly one third (33%) higher than for other claimants, as the graph shows.
30.This is a trend, for which the Citizens Advice Bureau had already provided anecdoctal evidence,
32.This has to be seen in the context of the number of people with mental health issues placed onto the Work Programme. The latest Work Programme statistics (20th March 2014) show that this group constitutes the majority of ESA claimants on the Work Programme (65%), although as noted previously they account for only 40% of illnesses.
33.Not only are a disproportionate number being placed in the WRAG, but an additional disproportionate number are being put onto the Work Programme, compared with ESA claimants with other illnesses or disabilities. The job outcomes for this group, as shown by the latest statistics, are very poor: only 4,2% of the 131,480 claimants referred to the programme in this group have a job outcome.
34.Not only is the WCA failing people with mental health issues by putting a disproportionate number of them in the WRAG on a shorter prognosis, and a disproportionate number of them onto the Work Programme, resulting in very poor job outcomes, but it also seems that because of the nature of their illnesses, they are the claimants having most difficulty adhering to the conditionality regime, or that they are seen by Job Centre staff as easy targets for sanctions as documented by the CAB, leading to a disproportionate number of them being sanctioned when compared to other ESA claimants.
35.Ultimately, they would be the very people whose health is likely to worsen as a result of the failings of the WCA and of the consequences of having been put into the WRAG.
36.The latest figures published by Her Majesties’ Courts & Tribunals Service in March 2014 show a dramatic reduction in the number of Social Security & Child Support appeals lodged directly with Tribunals. This is the result of the introduction of ‘Mandatory Reconsiderations’ which is a DWP internal dispute resolution process, aimed at reducing the number of appeals directly lodged with Tribunals.
37.These Mandatory Reconsiderations have had a substantial effect on the number of appeals lodged against an ESA decision. Only 32,969 ESA appeals were received between October and December 2013 compared with 111,817 in the first quarter of 2013/2014 and 76,456 in the second quarter.
38.The number of ESA appeals ‘cleared at hearings’ in the third quarter of 2013/14 has significantly increased with 83,202 being heard, of which 45% were in the claimant’s favour. This is the highest success rate for claimants ever recorded. This compares with 58,276 in the same quarter of 2012/2013 when the success rate was 42%. The overall number of cleared ESA Tribunal hearings in 2012/2013 was 224,375 with an average success rate of 43%.
39.The drastic reduction in the number of appeals lodged directly with Tribunals makes it even more urgent for the government to publish statistics on the number of ESA decisions which have been overturned in claimants’favour through mandatory reconsiderations.
40.Benefit claimants are the only group to be denied direct access to a Tribunal and therefore to Justice, although the fees introduced for Employment Tribunals also had the effect of substantially reducing the number of claims
42.Clause 15 of Part 2 of Schedule 1 of this Act excludes all welfare benefit issues.
43.Welfare benefit cases no longer qualify for advice or assistance under the Legal Help scheme, not even for initial advice to identify justiciable issues under social security law, or to provide a triage role to steer cases away from tribunal and ensure that benefit claims are processed correctly.
44.The Government’s view is that as these are matters of ‘administrative justice’ issues in which decision making, adjudication and dispute resolution systems are accessible to claimants acting on their own, and that given the underlying issues are financial, they should be of minimal priority for public funding.
45.The government also says that legal aid is:
46.“still available for civil legal services provided in relation to an appeal on a point of law to the Upper Tribunal, the Court of Appeal or the Supreme Court relating to a benefit, allowance, payment, credit or pension” (Point 157)
47.But as Judge Robert Martin points out in his response to the Ministry of Justice Consultation Paper on Legal Aid (page 8, paragraph 40):
48.‘An appeal against the tribunal’s decision in a welfare benefits case lies to the Upper Tribunal but only for error of law ….. These limitations of further “appeal” are often not appreciated by parties without Legal Help, who may fruitlessly seek to appeal further simply because dissatisfied with the outcome’
49.Although the government says that claimants can represent themselves, at a time when the UK’s social security system faces arguably the biggest upheaval since the introduction of the Welfare State, the Government should have recognised that the need for advice on welfare benefits has never been greater.
50.It should also have recognised the complexity of the benefit changes affecting disabled people.
51.Disabled people make up a disproportionate proportion of 58 per cent of those who receive legal aid for welfare benefits cases.
53.“the proposals have the potential to disproportionately affect female clients, BAME clients, and ill or disabled people, when compared with the population. This is as a result of those groups being overrepresented as users of civil legal aid services’.
54.The removal of Legal Aid for benefit claimants needs to be seen in the context of cuts to legal aid funding with £320m cut from the annual £2bn legal aid budget and the closures of 100 of Citizen Advice Bureau offices which used to support the most people with access to legal advice and representation.
55.According to the government’s own assessment, around 600,000 people will lose access to advice and legal representation, when CAB advisers estimate the success rate at ESA appeal where someone receives specialist CAB advice and is represented is around 80 per cent.
WCA Mandatory Reconsideration
56.In October 2013, DWP has introduced changes to the appeals system; a claimant wishing to appeal a fit for work decision will no longer be able to submit their appeal to DWP, which would lodge the appeal with HMCTS (tribunals) on behalf of the claimant.
59.As admitted in the government response, there are no timescale for completion of the Mandatory Reconsideration process, as shown in the response to this Freedom of Information Request.
60.If someone’s claim has been disallowed completely, they will not receive payment pending Mandatory Reconsideration as was the case previously when somebody was allowed to appeal the same decision. DWP is suggesting that claimants should claim other benefits, such as Jobseeker’s Allowance, but there is evidence that some people are being refused JSA on the basis that they cannot, because of health issues fulfill all the conditions attached to this benefit.
62.There is absolutely no indication or evidence that the UK government has taken any steps whatsover to reduce the stress or anxiety inherent in the Work Capability Assessment for benefit claimants.
63.The WCA is inherently stressful for claimants, because of the uncertainty of such a notoriously unreliable system where there are frequent media reports of incorrect decisions. Claimants are forced to wait long durations trapped in a bureaucracy that shows no compassion, not knowing if they will be judged “fit for work” and required to seek work, whether or not their medical condition makes that possible.
64.Claimants are understandably fearful that their benefits will be stopped, at the end of a process that they have no control over.
65.This is particularly harmful to claimants with Mental Health Conditions, especially those in the class of anxiety disorders as described in DSM-IV .
It strikes me that not enough mention is being made of the important victory in the Court of Appeal in the case of  EWCA Civ 1565 Case No: C3/2013/1626/SSTRF IN THE COURT OF APPEAL (CIVIL DIVISION) ON APPEAL FROM THE UPPER TRIBUNAL ADMINISTRATIVE APPEALS CHAMBER) Mr Justice Charles sitting with Upper Tribunal Judges Jacobs and Lane Case Nos. JR/2638 & 2639/2012 CO/2385/2012.
You can download the judgement here and read about what it means here. I also consider that an important investigation called ‘Who benefits?’ in to the ‘The benefits assessment and death of Ms DE’ by Mental Welfare Commission for Scotland which you can refer to here has a relevance to the tragic consequences of what can go wrong if the right decision is not made for lack of obtaining the right evidence.
It is of paramount importance that anyone with mental health problems who is facing having to complete an ESA50 or who has had a decision which the DWP say does not qualify them for Employment & Support Allowance (particularly if it involves a transfer from older incapacity benefits) seeks specialist help from an experienced welfare benefit specialist.
Regrettably we cannot deal with cases on an individual basis on this forum, but if you have a question about the procedure then by all means ask one on this thread and I’ll do my best to answer it in due course.
An important part of the Court’s finding is the recognition of the following:
“Decision-makers should actively consider the need to seek further documentary evidence in every claimant’s case. The final decision must be justified where this is not sought.”
“41. Given the unique circumstances of their condition, particular care should be taken when the claimant has a mental, intellectual or cognitive condition as these individuals may lack insight into the effects of their condition on their day-to-day functioning.”
The drastic consequences of not seeking further medical evidence are clearly outlined in the report in to the death of a claimant allegedly affected by the Work Capability Assessment.
Fundamentally the Court of Appeal recognised the many instances where claimants may not disclose details of a mental health problem to the DWP or their contracted healthcare professional of their own accord. The difficulties are summarised in the judgement as follows:
31. From that detailed evidence, the Upper Tribunal identified the following particular problems which MHPs as a group face, whilst recognising that the extent to which any particular MHP will suffer from these problems will vary.
“(i) In terms of filling out a form, seeking additional evidence and answering questions, claimants with [mental
health problems] as a class have the following problems and difficulties because of their [mental health problems],
some of which overlap:
a) insufficient appreciation of their condition to answer questions on the ESA50 correctly without help,
b) failure to self-report because of lack of insight into their condition,
c) inability to self-report because of difficulties with social interaction and expression,
d) inability to self-report because they are confused by their symptoms,
e) inability because of their condition to describe its effects properly,
f) difficulty in concentrating and in understanding the questions asked,
g) unwillingness to self-report because of shame or fear of discrimination,
h) failure to understand the need for additional evidence because of cognitive difficulties,
i) problems with self-motivation because of anxiety and depression which may prevent them approaching professionals for help and assistance,
j) false expectation that conditions will be understood without them needing additional help, and
k) lack of understanding that professionals named in the form will not automatically be contacted in the assessment process.
ii) in terms of further aspects of the process for the determination of their entitlement to ESA, claimants with
MHPs as a class have or have to face the following problems and difficulties because of their MHPs:
a) particular conditions (e.g. agoraphobia and panic attacks and autism spectrum disorder) make attending and/or travelling to a face-to-face assessment difficult,
b) finding the process itself intimidating and stressful, and, in some cases, that having a long-lasting negative effect on their condition,
c) a desire to understate conditions,
d) the masking of health problems as physical problems,
e) dealing with assessors who have little or no experience of mental health problems,
f) the difficulties of identifying many symptoms of a condition and its impact on what a person needs without proper training and knowledge,
g) the lack of time during a short assessment to identify a person’s needs,
h) fluctuation in condition, and
i) scepticism about the condition.”
32. It is important to note that these problems fall into two categories, although they overlap. Some of these difficulties go to the adverse experience which might be felt because of what, from the vantage point of some MHPs, will be perceived to be stressful, embarrassing or confusing features of the process, in particular the completion of the questionnaire and the face to face interview. Other difficulties lead to the decision maker having inadequate or even false information about the nature and extent of the illness thereby increasing the risk that a false functional assessment will be made which in turn may jeopardise the right to an ESA. I will call these “adverse experiences” and “outcome effects” respectively.
Whilst the judgement places an emphasis on the DWP seeking further medical evidence in mental health cases, the reality is that in many cases the DWP fails to do so. In the investigative report in to the death to which I have referred it appears for instance that the claimant’s doctor was not contacted and asked to complete what is called an ESA 113 report.
There is nothing to prevent a claimant when completing the ESA 50, especially when assisted by someone, to point out that they specifically want the DWP to obtain further medical evidence from their own doctor or clinicians. A claimant could for instance write something along the following lines:
“I have severe mental health problems and find it impossible to describe them in this form. Please ensure that you contact my doctor (or other named clinician) and ask them for full details of my mental health problems. I believe this is necessary to make a proper decision on my claim.”
In long term claims it may also be relevant to state:
“You already hold details of my long term mental health problems and I am asking you to make sure these are made fully available to the decision – maker who is looking at my claim. I believe these details to be very relevant to getting the full picture and vital to a correct decision being made.”
In Incapacity Benefit cases where you have been asked to undergo an assessment for Employment & Support Allowance, the following may be relevant (most claims have now now been ‘migrated’ according to the DWP).
When you receive the ESA 50, make an appointment to speak with your doctor either by phone or at the surgery. This is particularly important where you have not seen your doctor for some time. Tell your doctor you are being reassessed and ask for a review of the time since you were last seen by the doctor. This allows you to update your doctor and tell him or her of any problems you have faced since you were last seen, it also means the doctor is better equipped to comment if the DWP contacts them. It also makes it possible for you to bring matters to the attention of your doctor over which they may be unaware. You could for instance talk to them about declining levels of social confidence and any fears you have about meeting people or facing certain situations.
The reason this is important is because in incapacity benefit to ESA cases, no medical certificate is required at the commencement of the ‘conversion phase’. You only need a medical certificate if the DWP assesses you and finds you fit for work and you want to appeal. The rules are different to new claims for ESA where medical certificates are required at the very start of your claim in the ‘assessment phase’. In migration cases the ‘prompt’ to speak with your doctor about a certificate only arises once you have already been assessed.
Claimants who have been refused ESA in cases where mental health was relevant (even if the DWP did not know of this) and no attempt was made to obtain further medical evidence by the DWP should consider an appeal.
See below for a template covering letter citing case law that ‘obliges Decision Makers to take into account the relevance of a claimant’s existing DLA award when considering a Work Capability Assessment’
We write on behalf of the above-named person. His authorisation to correspond is attached.
We helped M.. complete the enclosed ESA50 form.
He gets highest rate care of Disability Living Allowance (DLA) because of his many care needs. He is also, for obvious reasons, in receipt of the higher rate mobility component of DLA. While we are aware that DLA has a different focus to ESA, case law (JW v SSWP (ESA)  UKUT 256 (AAC)CE/2894/2011)obliges Decision Makers to take into account the relevance of a claimant’s existing DLA award when considering a Work Capability Assessment—there may be sufficient “common ground” for one to provide material evidence in respect of the other.
We are concerned that there would be substantial risk to M….s’ health if he were found not to have Limited Capability for Work (Regulation 29 ESA Regs.) or if he were found not to have Limited Capability for Work-Related Activity (Regulation 35 ESA Regs.). And given the level of care he requires, we cannot see what reasonable adjustments any prospective employer or JCPlus Claimant Adviser could put in place to lessen that risk.
In light of the above, we would ask that M….. be placed in the Support Group of ESA without having to undergo a Work Capability Assessment.
The use of these regs by doctors and welfare advisors has also been part of a long campaign by our sister group Black Triangle Campaign.
Attached is a piece of case law saying that a physiotherapist opinions re a claimant with mental health problems has “no probative value whatsoever”.The reference is at paragraph 22.
This case law is very useful to include in ESA applications and WCA appeals so please pass to any Welfare Benefits advocacy/advisors or use yourself.
This information has been proven to contribute to a high success rate re ESA/WCA
We are beginning to see the results of several years of campaigning against unjust welfare reforms that target disabled people. But Atos attempting to pull out of its contract (Report, 22 February) represents only a partial victory. Other private corporations are already lining up to take over. So long as the work capability assessment (WCA) regime continues, so will the misery it causes to disabled people and their families, and to the workers involved in implementing a system they don’t agree with.
The WCA should be replaced immediately with a rigorous and safe system that does not cause avoidable harm to disabled people or those with chronic health issues or terminal illnesses. The UK government and opposition should follow the Scottish government’s pledge that private for-profit companies are removed entirely from having anything to do with the assessment of disabled people. This area of public policy belongs firmly within the NHS and the public sector.
The PIP contract must be removed from Atos with immediate effect: targets in its handling of the WCA have affected thousands of disabled people, leading to hastened deaths, waits of up to a year, and leaving people without income or food.
Linda Burnip Co-founder, Disabled People Against Cuts Tracey Lazard CEO, Inclusion London John McArdle Co-founder, Black Triangle Mark Serwotka General secretary, PCS Union Frances O’Grady General secretary, TUC John McDonnell MP Len McCluskey General secretary, Unite Francesca Martinez WOW petition Pat Onions Pat’s Petition Rosemary O’Neill CarerWatch Sean Vernell National secretary, Unite the Resistance Eileen Short Chair, National Anti Bedroom Tax and Benefit Justice Federation Rev Paul Nicolson Taxpayers Against Poverty Claire Glasman WinVisible (women with visible & invisible disabilities) Ariane Sacco WinVisible Mark Harrison CEO, Equal Lives Kevin Caulfield Chair, Hammersmith and Fulham Coalition Against Cuts Rahel Geffen CEO, Disability Action in Islington Lyla Adwan-Kamara Merton Centre for Independent Living Shaun O’Regan Southwark Benefit Justice Campaign Barry McDonald Chair, Bromley Experts by Experience Ian Hodson National president, Bakers Food & Allied Workers Union Ronnie Draper General secretary, Bakers, Food and Allied Workers Union Mick Carney National president, Transport Salaried Staffs’ Association Manuel Cortes General secretary, Transport Salaried Staffs’ Association Sean McGovern Unite executive councillor Rob Murthwaite Equalities rep, UCU London region Mike Cox Norfolk Disabled People Against Cuts Dr Stephen Carty Medical adviser, Black Triangle Campaign Debbie Jolly Co-founder, Disabled People Against Cuts Andy Greene Islington Disabled People Against Cuts Ellen Clifford Croydon Disabled People Against Cuts Paula Peters Bromley Disabled People Against Cuts Conan Doyle London Disabled People Against Cuts Bob Ellard National steering committee, Disabled People Against Cuts Anita Bellows National steering committee, Disabled People Against Cuts Ciara Doyle National steering committee, Disabled People Against Cuts Roger Lewis National steering committee, Disabled People Against Cuts Jane Bence WOW petition Rick Burgess WOW petition
1. Job Seekers Allowance (JSA) has not been claimed during Mandatory Reconsideration (MR) period:-
You receive a letter from Department for Works and Pensions (DWP) to inform you that the MR has not been found in your favour, this letter will give details of how to proceed to formal appeal, ie submitting the appeal form to HM Courts and Tribunal Services (HMCTS) When this appeal form is received by DWP from HMCTS, your ESA will automatically be reinstated; you do not have to do anything else. When the form is received by the Dispute Resolution Teams, they will inform the appropriate Benefit Centre immediately that ESA should be reinstated. The BC will probably contact you to ask for evidence/Fit Notes etc.
-2. JSA has been claimed during Mandatory Reconsideration period:-
You receive a letter from DWP to inform that the MR has not been found in your favour, this letter will give details of how to proceed to formal appeal, ie submitting the appeal form to HMCTS. For those who have claimed JSA, they must make it clear on the appeal form that they wish to have ESA reinstated. This information should be put in Section 5 of the form, ‘About Your Appeal’. When HMCTS have notified DWP that you wish to progress to formal appeal, ie the form is received, ESA will be reinstated. DWP will contact the appropriate Benefit Centre immediately. You will be contacted for Fit Notes/medical evidence to support the claim & it’s important that throughout their JSA claim, you adhere to the conditionality of that benefit, even after DWP has been informed that they would like ESA to be reinstated & until ESA has been reinstated.
This infomation is doing the rounds of Disabled Peoples’ Organisations. It has come direct from the DWP. DPAC are just passing the information on, and cannot be held responsible for any errors – but if your route doesn’t progress as laid out here please let us know….
We’ve stopped asking for basic humanity from you. We’ve stopped asking for fairness -it all falls by the wayside. You don’t care. Now we ask for logic …………well John does, but he is not alone, he is supported by DPAC and thousands of disabled people and those with long-term health issues. We hear that you ATOS/OH Assist want to pull out of the WCA, but want to keep the PIP contract despite a serious backlog and people being left for up to a year without any cash to support them. We all look forward to the day when these barbaric tests are scrapped, if you want to blame the DWP, fine, but several millions in public money paid to you suggests you also have something to do with it all too. By the way this message must not be construed as a death threat to your staff in any way- It’s a plea for logic, any kind of bloody logic, as feelings are clearly not your strong point or those of the DWP.
Below is the email DPAC received from John. John also emailed other disability charities, so I am sure they will be publishing something too unless they’re too tied up in Government funds to say a word, of course.
Below the copy of the email is a piece on the illogical questionnaire that is sent out to everyone having to endure this abuse by ATOS/OH Assist/DWP , or any future private company out to make a few million at the expense of peoples’ lives.
Please do not think that this is an attempt to influence my own case in any way or enlist support – although the latter would certainly be welcome (head gets sore from banging against Atos’ brick walled- ignorance). As I am sure you are aware, there is a tendency for those of us unfortunate enough to be disabled – seriously or otherwise – to become isolated. I believe that it is important that we raise awareness and share information even on individual cases – hence this e-mail.
I am aware of many people who have suffered and still are suffering at the hands of Atos & the DWP, but I thought that you might like to hear of my experiences – and I have yet to even have a Work Capability Assessment!
I was first called to attend an assessment on 17th June 2013 and could not believe the asinine ‘questionnaire’! For Pete’s sake: “Do you have trouble remaining conscious while awake?’!!!; Picking up and moving things: What ‘things’? How heavy? What shape? If cardboard, is it standard or thick cardboard? Move them from where to where?. How large is a ‘large’ cardboard box? Does the claimant move by hand, or does s/he use aids? Is there anything in the damn box? Those are just two examples.
In addition to other disabilities, I cannot write for more than a minute or two without my hand painfully ‘cramping up’ and my writing becoming illegible. Therefore, I intended to make notes in the only way open to me – using a voice recorder. Atos – despite agreeing to record the assessment, denied this and refused to proceed with the assessment. Given that anything I dictated would also be recorded on their equipment, this is not only illogical, but blatantly discriminatory. Also, at the risk of sounding like a conspiracy theorist, it suggests that the equipment will – shock! horror! fail, particularly should it show Atos in a bad light (see e.g. https://dpac.uk.net/2012/07/having-your-wca-recorded/ and http://www.theguardian.com/society/2012/dec/13/disabled-man-government-court-benefit-test).
Neither Atos or the DWP could legally prevent a more able-bodied person or their escort/carer from making notes by hand, so the decision is, therefore, discriminatory and unlawful. It should not be necessary – as with the recent court decision on Mental health & WCA – to resort to litigation in order to obtain that which one has a right to in any case.
Despite being advised from the outset that my disabilities result in fatigue and the need to sleep by early afternoon, I was sent appointments that disregarded this and it was necessary each time to write to them demanding a new, more suitable appointment.
I have another appointment for 21st March 2014, although I expect the same things to occur and that Atos will again unlawfully refuse to proceed with the assessment. I have since been met with nothing but malice, discrimination, general illegality and just plain incompetence by the Atos parasites, whose default position seems to be: if in doubt – lie (more on this below) having, apparently, learned their craft at the knee of Josef Goebbels.
When I addressed their ‘response’ to my complaints, the person who supposedly ‘investigated’ them was conveniently (for them) absent and I was passed to another individual whose further investigation was so thorough that it took less than two weeks and not only re-stated Atos/DWP’s unlawful discrimination vis-à-vis my note-taking, but also completely failed to mention at all the lies told by:
a)The Atos receptionist who reported that I stated that I would take the case to the European Court of Human Rights. This was yet another case of Atos shooting itself in the foot as I am a former law lecturer, assisting in a research capacity on a couple of human rights cases and am quite aware that a claimant must first exhaust domestic remedies. In fact, I stated that I was prepared to make a formal complaint to the Commission for Equality & Human Rights.
b)The lies told by the person who (supposedly) first investigated my complaints. Namely that disabled parking was available on the street immediately outside the assessment centre. This was a blatant lie and I provided photographic proof of this. In fact, not only does there not appear to be any disabled parking available in the building’s car park that I could see, but there is no disabled parking available within at least a hundred yards of the building! This person had also related – in respect to my complaint “when you entered the assessment room” when I never left the reception area until I left the building!
I have provided Jobcentre Plus/DWP with copies of correspondence at every stage and yet they have not even had the common courtesy to acknowledge the correspondence, let alone respond. I have also made a formal complaint to the Equalities Office – who have also failed to acknowledge or respond.
I am in the process of submitting evidence to the House of Commons Work and Pensions Committee. Will they listen? Doubtful, but we live in hope. My MP has also been completely useless on this – in fact that isn’t surprising given that he’s a Lib-Dem and therefore part of this odious coalition.
I have attached for your information my response to Atos’ ‘investigation’ of my complaints and my initial assessment of the questionnaire. I apologise for the occasionally facetious tone of the latter, but I simply could not believe that they were prepared to use such a blatantly incompetent document as the basis from which to destroy so many lives.
Title of the form
Poorly chosen – or perhaps deliberately chosen? By definition, except for the minority of frauds –Incapacity Payment Benefit claimants are incapable of work.
Personal details: Unnecessary. After all, they sent me the damn form and, therefore, already have this information
They knew I was male and that I could not, therefore, be pregnant!
The idiocy of asking anyone, let alone someone extremely poor health to nominate dates in the next THREE MONTHS when they are unavailable is plain.
Help needed for face-to-face assessment: How is a claimant to answer this adequately –even if sufficient space were provided on the form – without knowing where the assessment is to take place?
Apart from the fact that it is NONE of their damn business, how, exactly, does the date of a claimant’s last GP visit relate to or affect in any way, their capability – or otherwise –for work?
The names and details of any specialist care professionals are relevant only if they are prepared to call the claimant a liar or a fraud, which would possibly create liability for both the decision-maker and Atos/the DWP in defamation.
The date of the claimant’s last visit to such a professional is also none of their damn business and may be irrelevant in any case. A claimant may not have seen a particular consultant in more than a year. This does not mean, however, that their condition has miraculously disappeared. Other specialists/consultants may have only been visited once after referral from other professionals and in order to either aid diagnosis or to eliminate possible causative factors.
About your illness or disabilities
This is such an openly-worded question as to be largely useless. The space provided for response is also inadequate for those with multiple and/or variable conditions to respond adequately.
About your medication
Eavesdropping in any pharmacy will reveal that a great many people do not even know the names of the drugs they take – merely the quantity and the time they are to be taken. I continue to take a different ant-histamine, which frequently causes drowsiness/tiredness over and above that caused by my various conditions.
Drugs, alcohol or other substances
This could be seen as an attempt to re-write the Disability Discrimination Act by stealth, given that some relevant conditions under this heading can be considered disabilities. It may also be seen as a deceptive attempt to induce a claimant to inadvertently admit that their inability to work is of their own making and thereby deny their claim. Either case is despicable.
Part 1: Physical functions
Part of this may be seen as a ‘trick’ question. As many claimants for Incapacity Benefit also claim Disability Living Allowance, this can be seen as a deliberately deceptive attempt to induce the claimant to give different answers to claims for each benefit.
3. Reaching: Inadequate space to answer the question properly. This criteria is variable and will depend on the state of variable conditions at any given time.
4. Picking up and moving things: This question is worded, apparently, by a six-year-old. What ‘things’? How heavy? What shape? Is it standard or thick cardboard? Move them from where to where?. How ‘large’ is a ‘large’ cardboard box? Does the claimant move by hand, or does s/he use aids?
5. Manual dexterity: Another poorly-worded question with proposed tasks apparently selected (!) at random from an episode of Mr. Bean. Most people rarely read a traditional book now, preferring an electronic version. As regards picking up a £1 coin, I would probably not attempt do so, but scoop it from the surface with one hand into the other.
6. Communicating with people: Communicate how? Semaphore, Morse code? Martian?
7. Other people communicating with you: Yet another poorly-worded question. What if the person attempting communication with the claimant has an unfamiliar accent? What if the other person is a poor communicator? The same applies to simple (printed) messages from other people.
8. Getting around safely: Define ‘safely’. What road? A dual carriageway? A single track road? A one-way street? How does a claimant know whether they can get around an unfamiliar place without knowing what the place is?
9. Controlling your bowels and bladder and using a collecting device: A piggy bank could be classified as a ‘collecting device’!
10. Staying conscious when awake: Another idiotic question! By definition, if one is conscious, one is awake.
11. Learning how to do tasks: How can a claimant truthfully and reliably answer this question without knowing what task? One may have no difficulty in learning how to remove an engine’s cylinder head, although physically doing so may be impossible. However, learning to programmecomputer code may be beyond them. The form asks about setting an alarm clock, but what sort?
The mechanical sort with two bells on top, or that contained on my mobile ‘phone? What if one had a different mobile ‘phone on which key operation was more difficult?
13. Starting and finishing tasks: What tasks? Under what conditions? For example, someone who possesses a dishwasher would find it far easier to complete the washing up than someone with only a bowl and sink. Starting and finishing any task may be dependent on the effect various and variable medical conditions on a given day.
14. Coping with changes: What changes? What constitutes a ‘small’ change? A claimant may be able to cope with a small change in one aspect of their life but not another. For example, a claimant with a hospital appointment may have re-organised their schedule and arranged transport to cope with the appointment but should the taxi not arrive or the appointment be changed at short notice, some may be stoic, regarding it as a small change while others may react extremely angrily, regarding it as a major disruption in their routine. The same applies equally to the second part of this question (unexpected changes). A ‘small’ change – whether expected or not – can be a major disruption in the life of a disabled person.
15. Going out: This is essentially the same question as question 8 ‘Getting around safely’.
16. Coping with social situations: This question is completely asinine. What constitutes a ‘social situation’? The qualification of the question is inadequate. To some, this may be visiting family, while to others it may be a family wedding/christening/funeral or an evening at the pub!
17. Behaving appropriately: Yet another extremely poorly-worded question. Firstly, how would it affect a claimant’s capability for work? And what work? In what situation? What is appropriate to one person may be extremely objectionable to another. Furthermore, unless someone speaks out, how would the claimant know that their behaviour upsets other people? The same applies to the second part of the question.
18. Eating and drinking: How on earth does this question – in ANY way – relate to a claimant’s ability to work. I doubt there are many vacancies for wine-tasters, or cookery competition judges
It explains in great detail the trends in sanctions, in reasons for sanctions, in appeals etc. since 1997 which, for David Webster, is evidence that Iain Duncan Smith is behaving unlawfully on a large scale.
Number of sanctions: The latest figures released by DWP through its new software (Stat-Xplore) show that the number of sanctions for JSA and ESA claimants has reached unprecedented levels.Between 22/10/2012 and 30/09/2013 (49 weeks) 527,574 JSA claimants received a sanction. The figure for ESA claimants over a complete year is 22,840, also a record number. Although the rate of sanctions for ESA claimants is much lower, it is rising and stands almost at 0,5% per month (compared to 6% for JSA claimants in the 3 months to 30/09/2013).
Length of sanctions: What has also changed is the length of sanctions. Although ministers claimed that hardly anyone would be subject to the new 3-year sanctions, the number of JSA claimants who had received a 3-year sanction rose to 962 by 30 September 2013, up from 700 by 30 June 2013. Claimants’ ‘failures’ such as not attending or being late for advisory interviews, non-availability for employment, which used to attract1 or 2 week sanction, are now penalised with a 4 week sanction
Reasons for sanctions: The main reasons for JSA sanctions are failure to participate in training/employment schemes and not ‘actively seeking work’ while the majority of ESA claimants are being sanctioned for not participating in work-related activity (75%), and the remainder for missing or being late for an interview.
Work Programme: The Work Programme continues to fail JSA claimants as contractors have been responsible for twice as many sanctions on the people referred to them as they have produced job outcomes:394,759 sanctions and 198,750 job outcomes. There is also evidence of maladministration of referral forms which has lead to a huge increase of cancelled referrals. What it means is Work Programme contractors are making mistakes in their paperwork on a big scale.
Appeals and reconsiderations:The success rate of appeals taken to an independent tribunal is quoted as being 58%, even by the Shadow Work and Pensions Secretary. This figure represents an average over 12 months, which fails to reflect the strong and clear upward trend of successful appeals. Tribunals are now upholding almost 9 out of 10 of appeals against DWP. This confirms the evidence that sanctions are applied unreasonably.
Unfortunately, only about one in 50 sanctioned claimants appeals to a Tribunal – 2.44% in the latest 3 months. The vast majority of claimants find the process too difficult.
To conclude, a note added by David Webster to his briefing regarding the role of sanctions in creating destitution:
‘There is clearly a lot of confusion about the role of sanctions in creating destitution. The current regime under which sanctioned claimants lose all their benefits and, unless in an arbitrarily defined ‘vulnerable’ group, are not allowed even to apply for discretionary ‘hardship payments’ for the first two weeks, has been in force since October 1996. What has changed dramatically in recent years is the number and length of sanctions. Prior to the Jobseekers Act 1995, sanctioned claimants were entitled to a reduced rate of Income Support or Supplementary Benefit as of right from the start, assessed on the normal rules’.
In an urgent memo obtained by Benefits and Work, the DWP have told staff that due to a growing backlog at Atos all current employment and support allowance (ESA) claimants will be left on the benefit, without further medical checks, until another company can be found to do repeat work capability assessments (WCAs). The memo, dated 20 January, goes on to say that this will reduce the number of claimants moving off ESA, but that there are no plans to inform claimants or MPs about the change.
Benefits and Work obtained the memo from the DWP via a Freedom of Information request. It is headed: ‘FOR URGENT CASCADE. Control of the Referral of Repeat work Capability Assessments’.
The memo explains that back in July a ministerial statement announced that:
“in the drive to continually improve the Work Capability Assessment process and bring down waiting times for claimants, DWP had decided to seek additional capacity to deliver Work Capability Assessments.
“We are working towards having new provision in place – it will of course take some time for that to become fully operational.”
However, the memo goes on to explain that:
“The number of cases currently with Atos Healthcare has grown. A decision has therefore been taken to control the referral of repeat work capability assessments. Therefore, with effect from 20 January 2014, further routine repeat assessments referrals to Atos will be deferred until further notice.
“Controlling the volume of repeat Work Capability Assessments should help us to reduce delays for new claimants and those that have already been referred.”
The memo goes on to say that staff must still refer claimants for reassessment where there has been a reported change in condition, giving the example of a claimant placed in the Work Related Activity Group whose condition worsens and who might be expected to move into the Support Group.
Aside from this, however, reassessment of existing claimants is to end until further notice, with no new cases being referred to Atos from 20th January.
The memo is keen to point out that the decision to stop repeat assessments by Atos is not ‘linked to the quality issues outlined in July 2013’ which the DWP ‘has been working closely with Atos to resolve’. It also reassures readers that the change will have no impact on Atos’ ability to carry out personal independence payment assessments.
It does, however, admit that the result of the change is that the number of people coming off ESA each month will reduce because:
“the Work Capability Assessment is the main trigger for off-flows from the Employment and Support Allowance load. We will continue to assess the potential for alternative interventions on those whose repeat Work Capability Assessments are deferred to seek to manage this consequence.”
No details of what those ‘alternative interventions’ might be is given.
It is clear, however, that the DWP is not keen for people to be aware of the ever more disastrous state of medical assessments for benefits by Atos. The memo explains that claimants who enquire about when their next WCA will be, should only be told that:
“Although the Department will periodically review a person’s Limited Capability for Work, there is no set date for this to happen.
“The timing of this review is at the discretion of the Decision Maker acting on behalf of the Secretary of State and is influenced by the evidence available to them, which can mean on occasion longer periods between face to face assessments. “
In addition, the memo explains that as this is simply an ‘operational decision’ and not a ‘policy change’ there are no plans to notify ‘external stakeholders such as claimants, claimant representative groups, Members of Parliament, etc.’
It is hard to imagine that IDS and his fellow DWP ministers believed that they could keep this further Atos-related failure secret for long: you can’t stop reassessing thousands of claimants a week without anyone noticing. If, however, they could have kept it secret at least until they found a new company to take on the repeat assessments, it would have been easier to explain away and not added to the ever mounting pressure for a complete overhaul of the WCA.
“Yes, there was briefly a problem” IDS could have said “But we now have a new provider and it is no longer an issue.”
As it is, this news is simply further proof that the WCA is not fit for purpose, because as soon as the DWP attempts to impose proper quality controls a massive backlog results. It is, we hope, another nail in the coffin of a completely discredited system.
And, for all those claimants with static or degenerative conditions who continue to be forced to undergo repeat assessments, often followed by repeat appeals, on an annual basis, the news will come as a welcome respite.
Reposted from Benefits and Work website with thanks
DPAC support the ATOS demo on Feb 19th. Due to the use of the DPAC logo on some of the posters showing DPAC support we’ve had loads of emails about this. So just to set the record straight- DPAC are not organising the Feb 19th Demos.
We are not responsible for the 8am starts in some areas and accept that these timings will often be difficult for many disabled people. Please contact your local organisers on this, not us.
There may be DPAC speakers, there may be DPAC people at this- and why would we not be there? DPAC along with UKUncut organised the successful ATOS Games across the UK in 2012, so we’re really pleased to see a set of national and local disabled people taking this up again two years on. Big thanks go to Tom Smith and others for mobilising everyone….
The info for all demos is on Facebook along with specific pages for local demos.
There will be an inquiry into Employment and Support Allowance and the Work Capability Assessment. The committee are asking for submissions from you. DPAC will be sending a submission of the misery, destitution and deaths this process is causing. The deadline for receipt by the committee is March 21st
We ask you to take this opportunity to add to further evidence, if you would like to send experiences to DPAC to send on your behalf please email: email@example.com the subject line: ESA WCA inquiry
Otherwise, the details of how to send written experiences and data are copied below:
The Committee’s inquiry
In light of recent developments in this area, including the publication of a number of reviews of the WCA, expressions of concern from DWP regarding Atos’s performance in delivering the WCA, and the introduction of mandatory reconsideration, the Committee has decided to undertake an inquiry into ESA and WCAs to follow-up its 2011 report.
Submissions of no more than 3,000 words are invited from interested organisations and individuals.
The Committee is particularly interested to hear views on:
Delivery of the WCA by Atos, including steps taken to improve the claimant experience
The effectiveness of the WCA in indicating whether claimants are fit for work, especially for those claimants who have mental, progressive or fluctuating illnesses, including comparison with possible alternative models
The process and criteria for procuring new providers of the WCA
The ESA entitlement decision-making process
The reconsideration and appeals process
The impact of time-limiting contributory ESA
Outcomes for people determined fit for work or assigned to the WRAG or the Support Group
The interaction between ESA and Universal Credit implementation
Submissions do not need to address all of these points.
The deadline for submitting evidence is Friday 21 March.
How to submit your evidence
To encourage paperless working and maximise efficiency, select committees are now using a new web portal for online submission of written evidence. The web portal is available on our website.
The personal information you supply will be processed in accordance with the provisions of the Data Protection Act 1998 for the purposes of attributing the evidence you submit and contacting you as necessary in connection with its processing.
Each submission should:
be no more than 3,000 words in length
be in Word format with as little use of colour or logos as possible
have numbered paragraphs
If you need to send a paper copy please send it to: The Clerk, Work and Pensions Committee, House of Commons, 7 Millbank, London SW1P 3JA
Material already published elsewhere should not form the basis of a submission, but may be referred to within a proposed memorandum, in which case a web link to the published work should be included.
Once submitted, evidence is the property of the Committee. It is the Committee’s decision whether or not to accept a submission as formal written evidence.
Select Committees are unable to investigate individual cases.
The Committee normally, though not always, chooses to make public the written evidence it receives, by publishing it on the internet (where it will be searchable), or by making it available through the Parliamentary Archives. If there is any information you believe to be sensitive you should highlight it and explain what harm you believe would result from its disclosure. The Committee will take this into account in deciding whether to publish or further disclose the evidence.
As if we hadn’t had enough benefit bashing via Channel 4 with their highly dubious misrepresentation of everyone on benefits as accurately represented by the carefully selected participants of Benefit Street, it seems the BBC has joined the fray in their highly misleading (and factually wrong) headlines informing us: ‘Million sickness benefit applicants ‘fit for work’.’
I completely agree with Mike Sivier of Vox Political who accuses the “BBC of being a mouthpiece for the Tory party”, he’s wisely encouraging people to write in and complain. It’s good advice to those who are incensed by the right wing media’s continual portrayal of everyone on benefits as low life scum.
So you know what you have to do; complain in your droves!
What the BBC won’t tell you is that over 5 million of you have been subjected to the humiliating & Support Allowance regime in terms of original claims, reassessments and transfers from existing benefits. Whilst the overall claimant count hovers around 2.5 million, lightning has a nasty habit of striking more than once and thousands of you will have been repeatedly struck by the absolute chaos which surrounds the DWP’s handling of this particular benefit. So hopefully there should be no shortage of complaints to the BBC.
But before doing so, I would encourage you to get ‘clued up’ on the facts which the BBC (and no doubt the papers which will follow) make no attempt to explain, as with so many of these reports they only give you half the story (well in this case considerably less) ……
For some extraordinary reason the DWP and media have an almost obsession with ‘new claims’ for the dreaded Employment & Support Allowance. On nearly every statistical release the accent is principally on new claims, it’s not hard to understand why; they invariably provide the public with more sensationalist headlines over ‘millions being found fit for work or ‘closing their claims without an assessment’ (by the awful Atos ‘Healthcare’ who conduct the controversial examinations under £100 million contracts with the DWP).
Here’s what they don’t tell you….
Over 2.3 million cases are being left out of the BBC’s figures
leaving out claimant success rates of up to 88%.
Why leave out 88% claimant success rates?
In excess of 2.3 million incapacity benefit cases (each one yielding a result) being tested under the much stricter ‘Employment & Support Allowance’ regime and those who are ‘examined’ on a second, third or even fourth occasion are being completely left out of the figures.
Had the BBC fully reported the facts, they would have had to go in to the nasty truth which gets in the way of a good story. They could have told you all how in the six months between October 2012 and May 2013 an average of 83% of 1,078,200 incapacity claimants were passing their assessments and 88% of those 1,332,300 ‘repeatedly assessed’ were re-qualifying for the allowance.
But the Beeb buried the good news.
Instead they chose to home in only new claimants who score a lower ‘pass’ rate at what the DWP incorrectly cite as an ‘initial’ assessment’. The BBC cites an average of 32% of ‘new applicants’ being found ‘fit for work’ between 2008 and 2013. I’m not sure where the BBC get the figure from as it’s more correctly an average of 46% for new claimants being found ‘fit for work’ with 54% qualifying for the allowance following assessment. The figure rises to 60% when we look at the last six months to May 2013, I’ll come back to my reservations over these figures later on in this thread.
The BBC headlines are meaningless unless considered with the context of all the available facts. It just looks like more of the same propaganda aimed at making us think people are coming off benefits and back in the work market.
Why doesn’t the BBC challenge the bigger picture?
Don’t they possess a calculator?
Let me show you what everyone out there seems to be missing, you’ll need to follow something which sadly seems too challenging for the BBC….
The BBC article tells us that very close to 2 million people have come off the sick either as a result of being found ‘fit for work’ or ‘closing their claims before being assessed’. The clear intention of the BBC is to infer 2 million people should not have been claiming the sick and should instead be in the labour market, meaning either looking for work or in work.
The DWP tables for October 2008 to May 2013 tells us that the figure for ALL claimants found fit for work is in fact
1,453,400 and the numbers closing their claims amounts to 1,298,400 making a grand total of……
2,751,800 allegedly ready for labour market
Why didn’t the BBC give us the figure for ALL claimants?
I’d suggest; because they knew it would open up a can of worms for a government which they continually support with misleading articles when it comes to reporting on those ‘on the sick’.
Given that the above figures relate to the entire time the ESA assessment programme has been running (since 2008) it is is necessary to align the ESA figures with the time the Coalition has been in power. This enables us to analyse how many (of ALL ESA claimants) have been found either ‘fit for work’ or who have ‘closed their claims before assessment’ since May 2010 to May 2013. The latest DWP figures available is (it will be even higher now):
1,856,100 allegedly ready for labour market
This infers that the Coalition has found 1.85 million claimants ready and able to enter the labour market. Claimants in this position would generally claim Jobseeker’s Allowance or attempt to find work, (some will however neither claim or work). When it comes to work bear in mind that the Coalition claim to have found ‘1 million extra jobs’, it’s not enough to give everyone seemingly ‘coming off the sick’ a position in employment – it’s 856,100 short.
But remember, it’s NOT just the sick who are looking for work, we also need to consider other working age groups as others will potentially have to position themselves towards the labour market after coming off working age benefits, we also need to consider how many of our 1.85 million may perhaps claim another working age benefit. The way we do is to check the DWP cumulative figures for ALL working age benefits and make a comparison between May 2010 and May 2013.
This is replicated copy and paste of a DWP table:
Now let’s look at the difference within the same working age benefits by comparing 2010 against 2013….
& 2013 >
These revealing figures show how the claimant count has risen or fallen in terms of actual claimant numbers recorded by the DWP unlike the ONS figures who collate the data using a ‘labour market survey’.
That’s how the ONS can provide more up to date figures than the DWP, the DWP work at a much slower pace and can only count claimants up to May 2013. None the less the DWP claimant count is the one which most accurately informs us how many claimants are within the DWP system.
What we can see from these figures is this:
The numbers on JSA has actually increased by 17,000
The numbers on incapacity / ESA has fallen by 156,630
There are 179,420 fewer lone parents
93,410 more people are carers
Other income based claims are down by 44,400
The DWP aren’t too clear over their definition of ‘disabled’ within the claimant count
And finally, Bereavement claims are down by 6,040
The total reduction in ALL the main working age claims is 206,340 under the Coalition
Remember these are the actual claimant count figures derived from the DWP and therefore hard for anyone to refute, they are designated a reliable National statistic and are not based on surveys but on an actual measure of those claiming benefits.
So what conclusions can we draw
From the facts since May 2010?
Well, despite what the BBC tell you about nearly 2 million being identified as ready to hit the labour markets, the reality is they have under-quoted the overall figure, it’s actually 1,856,100 found either ‘fit for work’ or having ‘closed their claims before assessment’. There’s no way 1.8 million claimants have somehow magically disappeared from the incapacity claim count (including ESA) because the DWP’s own figures confirm the overall numbers have only reduced by 156,630 since May 2010; it’s all there in black and white.
The BBC have failed to look at whether the numbers being found fit for work or closing their claims has materially made any difference to the claimant count; in short there is very little impact upon the overall numbers of claimants.
The Government’s claims to have found ‘1 million extra jobs’ are pretty meaningless too.
A Daily Telegraph article uncovered a study by the Chartered Institute of Personnel and Development in Jan 2010 revealed that 1.31 million people were made redundant during the pre-2010 recession. The DWP were processing an astonishing 6.2 million fresh claims for jobseeker’s allowance between April 2008 and November 2009. It highlights how the claimant count is far from a static number, each month thousands of claimants come on and off all benefits. The Telegraph article reveals that on Jobseeker’s Allowance alone in December 2009 ” over 350,000 – left unemployment benefit in a single month.”
What the BBC fails to address in their meaningless drivel over 1 million being found ‘fit for work’ and a further 1 million closing their claim before assessment is what happens to these claimants afterwards.
We also have, according to Thomson Reuters a 1.1 million increase in the population aged 16 and over , what few people realise is that when the number of people in the labour market increases, exactly the same number of unemployed will result in a reduction in the unemployment level simply because it’s a smaller percentage of a bigger number. There are all kinds of factors which factor in to an increase in the working age population, not least that fewer people can afford to retire as well as changes in the age at which people can retire.
So there you have it, the BBC headlines are very much a ‘non story’ without all the peripheral facts which they so conveniently omit to mention.
In my next post, I’ll explain what closing a claim without an assessment really means, I’ll then go on and explain why the DWP’s latest work assessment figures continued to be riddled with flaws.