Summary
Disabled People Against Cuts have written to Stephen Timms. He works for the government. His job is to make decisions about disabled people.
The DWP want to cut disability benefits. The DWP said they would listen to disabled people.
We don't think they are listening properly. We are asking them to stop and listen to us.
Dear Stephen Timms,I am writing to you on behalf of Disabled People Against Cuts (DPAC) to urgently raise concerns regarding the accessibility of the consultation on the benefits cuts proposed in the March 2025 Green Paper. In light of the limited time available for the consultation which is due to close on 30 June 2025, you are asked to take urgent action to address our concerns, confirm what steps are being taken and to extend the time available for disabled people to engage with the consultation given the accessibility issues they have faced to date. In order for the consultation to fulfil its purpose. Disabled people who are likely to be affected by proposed benefits changes, must have a proper and meaningful opportunity to engage with the consultation and accessible arrangements must therefore be urgently made to facilitate their proper participation in the consultation.
Our concerns
The face-to-face consultation in Cardiff on the 3rd June was cancelled less than two days after the venue was announced, with only one working day left before the event.
The DWP has claimed that the Cardiff venue cancelled the meeting at the last minute yet the venue itself was already inaccessible to disabled people. No transport to the venue was offered by the DWP for those who wanted to take part.
The booked venue was only revealed at the last minute. This was despite disabled people asking multiple times, over weeks, for information so that they could plan journeys, accommodation, and access requirements. The venue was far out of the centre of Cardiff, and completely inaccessible for many disabled people, especially at such short notice. It would have meant a wheelchair user travelling 1.6 miles unassisted. Shockingly this was the only face-to-face consultation event for the whole of Wales.
People at other DWP consultations in England have had similarly poor experiences. For example, lack of accessibility of the venue led to only 9 out of 15 people managing to attend the in-person consultation event in the South West.
The in-person consultations did not cover the North of England – Carlisle and Newcastle were completely missed out. For Wales, the North and South are poorly connected so any meaningful consultation would require not just an event in the South but another in the North.
In Northern Ireland no face-to-face consultations appear to be taking place at all and the date of the online consultation was only announced last week.
We have also received concerning feedback about the online consultations and the understanding of those conducting the meeting. One attendee reported:
It was also clear that not all participants fully understood the consultation questions or their implications, particularly those without background knowledge of the benefits system. This raises significant concerns about the quality and reliability of the feedback being gathered. At one point, the facilitator was unable to explain New Style ESA or JSA, and I had to step in to clarify how these benefits work, especially for those who do not qualify for income-related support. It was concerning to witness such a knowledge gap from someone facilitating a consultation on welfare reform.
Although we were told that all feedback would be recorded — even on topics not officially included in the consultation — it is unclear how that information will be used or whether it will influence policy development in any meaningful way.
The impact of the failure to make arrangements for accessible and meaningful consultation meetings
Only having online consultations and/or not having sufficient and/or accessible face-to-face consultations is unacceptable because, as I’m sure you’re aware, at least one-third of disabled people do not have access to the internet or the skills needed to take part in an online meeting. This obviously means that many people who will be most affected by the Government’s planned cuts to social security payments will be totally excluded from taking part in any consultation events.
We are concerned that the consultation not only doesn’t deal with many of the policies that are most likely to affect disabled people (as it only deals with 12 out of 22 policies) but fails to properly engage disabled people on those limited topics. We are also concerned that full impact assessments which would inform engagement with the consultation are not available and will not be made available during the course of the consultation.
The whole process to date seems inaccessible, chaotic and incomplete and given how few people are being consulted, both virtually and in person, we are extremely concerned about how representative this process is and whether it meets even the most basic standards of engagement with disabled people and their advocates.
Furthermore it is DPAC’s view that the whole process is flawed and is non-compliant with Articles 4 (3) and 33.3 of the UN CRPD and General Comment 7. It also violates the Gunning Principles and the requirements to make reasonable adjustments under the Equality Act and is therefore potentially unlawful. The only meaningful remedy is to withdraw the proposals and meaningfully engage with disabled people and our representative organisations to ensure all government proposals are compliant with the UN CRPD and equality legislation and ensure progressive realisation of the articles as well as compliance with equality duties. Failure to address these flaws may result in legal action and sanction from the disability committee of the UN.
It is essential that the government start again on welfare reform, listening to disabled people and carers in a genuine process of co-production.
In light of the concerns outlined above and the limited time available, we invite you within 7 days i.e. by June 16th to confirm:
1. What steps are being taken to ensure that online and in-person consultation events are accessible and available to affected disabled people across all relevant regions. This should include ensuring accessible venues, across a range of regions as well as adequate notice to allow for attendance arrangements to be made.;
2. That the time for engagement with the consultation will be extended by at least 4 weeks, to reflect the delays in making accessible arrangements and allow meaningful engagement with disabled people.
We look forward to your response by June 16th.
Linda Burnip
On behalf of the DPAC steering group
c.c. Debbie Abrahams, Chair of the Work and Pensions Select Committee,
Katie Farrington, Director General Social Security, Disability and Pensions
Helga Swindenbank, Head of Disability Services
Did this receive a response?