We are hearing more and more from people who are not getting decisions on #WCA or #PIP outcomes in writing, but by phone. It is your statutory right to have decisions in writing.
This applies to a decision declaring you are fit for work, in the support group or in the Work related activity group.
It is important to have these decisions in writing to challenge decisions, complete a mandatory reconsideration ( where you disagree with a decision and want it looked at again) or to head off the ever growing bullying of the #DWP and Job Centre Plus who are calling those in the support group for work focused interviews and claiming these are mandatory- they are not.
We also want to stress again that any calls should be recorded or time noted and person’s name taken and that all documents or written communication should be sent by recorded post or email, where you will have a copy
Please pass on any incidents or problems you may have had in any of these areas to mail@dpac.uk.net