The Mayor of London, who campaigned for election on the promise of keeping ticket offices open, now plans to close them as part of the 12.5% cut in the budget of London Underground (LU) announced on 21st November. This will, at a stroke, reduce safety, reduce service, cause inconvenience to the travelling public and increase the cost of travelling cattle class. The intention of London Underground is to create a self-service, supermarket model, and that means all Ticket Offices are due to close by 2015.
Look at the crowds in busy ticket halls like Euston – long queues for the ticket office, and even longer queues for ticket machines. It appears that more space, more ticket machines and more staff are actually what’s needed. Even in the current insanity that pervades the mayor’s office, the mayor must be aware that the crowds and the queues include millions of tourists – both foreign and domestic – and they are likely to tell their friends and relatives of their under whelming experience on London’s underground.
The news of the savage cuts was given at the same time as announcing the 24 hour running of some tube lines; neatly hiding the cuts from all the headlines. The mainstream media has played along with this scenario, and has also repeated London Underground’s assertion that the Railway Marine and Transport Union, the RMT, is balloting for strike action over the 24 hour running. They are not. They are balloting for strike action over the cuts.
Little prominence has been given to the phasing out of the Oyster card, to be replaced by contact-less bankcards. The Oyster card works fine for the passenger, but LU want to switch to a system that conveniently means that any ticketing problems experienced by passengers are no longer dealt with by LU, but by the passenger’s bank!
More about these cuts here
The Hands off London Transport campaign is staging a Flash Mob protest this Friday, January 10th 3pm Euston Tube station ticket office for all those who can make it along.
January 16th – public meeting – Conway Hall, 18.30 pm with Bob Crowe, Ciara Doyle and others. More details to follow.