Search Results : maximus

Jul 302019
 

Pictures are from DPAC GLASGOW outside the offices of Maximus the scum company managing Work Capability Assessments on behalf of the Tories. They wanted to send solidarity to all DPAC members in Scotland and South of Hadrian’s Wall and to ensure us all they are still very much fighting back.

DPAC Glasgow members holding a DPAC Glasgow Branch banner at the protest

Man wearing a Stop the Universal Credit Rollout tshirt

DPAC Glasgow will also be supporting  the unite day of action against Universal Credit and will be doing a city centre stall in Argyll Stret from 1230 Thurs 1st of August

 Posted by at 14:03
Jan 222016
 

Another call for evidence that has been hidden under the radar

The Public Accounts Committee are inviting evidence to the inquiry on contracted out health and disability assessments (i.e Maximus, Atos and Capita).

If you or someone you know has had an assessment for Employment Support Allowance (ESA), Personal Independence Payments (PIP) or a Work Capability Assessment, the Committee would like to hear about your experience.

The deadline for written submissions is 10am on Thursday 28 January 2016. Alternatively you can tweet your comments to @CommonsPAC on Twitter with the hastag #disability.

Or send your evidence to Henrietta.doyle@inclusionlondon.co.uk to inform Inclusion London’s evidence.

More information is available at:

http://www.parliament.uk/business/committees/committees-a-z/commons-select/public-accounts-committee/inquiries/parliament-2015/contracted-out-health-disability-assessments-15-16/

 

 

 

 

 

 Posted by at 18:12
Nov 242015
 

Last week John Pring highlighted a case showing not only that the system dealing with unemployed and disabled people has not improved, but is reminiscent of the worst days under Atos

 

But this time, it is Maximus which is the henchman. It is Maximus which had been informed by Mandy McGuire, project manager of the charity Slough Homeless Our Concern (SHOC), that Alan McArdle, whom she had supported for 16 years, was too unwell to contact Maximus as he had just left hospital, and it is Maximus which referred him to the DWP for sanction. One hour after reading the DWP letter telling him he was at risk of losing his benefits because he failed to contact Maximus, Mr McArdle collapsed and died of a heart attack.

 

His case embodies the long catalogue of failures associated with the WCA and DWP that we have become accustomed to seeing.

To start with, he was wrongly placed in the Work Related Activity Group, and with a prognosis short enough that he had to attend the the Work Programme. Suffering from diabetes, he had no feeling in his arms and legs, and also suffered from other medical conditions, in addition to being alcoholic.  It was his lack of feeling which caused his fall, leading to his hospitalisation. He was so unwell before his fall that Maximus had agreed to keep in touch by telephone as Mandy McGuire found it impossible to transport him to the meetings because his mobility was so poor.

Once in the Work Programme, he had to keep in touch with the Work Programme private contractor Maximus in order to receive his benefits. When he failed to do so, he was referred to the DWP for sanction. The likely response of Maximus to any criticism is that private contractors don’t legally have the discretion to review good cause. This is true, but it does not take away the fact that Maximus is now in charge of administering 2 lethal schemes, the WCA and the Work Programme, both of them fundamentally flawed.  Obviously Maximus has no interest in seeing their ‘clients’ dying, as it makes a huge amount of money out of their misery.

In other news, Maximus share prices have floundered as it is not processing the required number of ESA assessments. The explanation given by Maximus is the recruitment, training and retention issues the company faces.  Which explains why it is offering such attractive salaries.

Maximus salaries

 

 

But it takes a certain kind of person to knowingly deprive some very disabled people of benefits because they did not tick the right boxes. Although the salaries are attractive, are they big enough to buy a conscience?

The last words are left to people by Trinity who cared of Alan McArdle: http://wearetrinity.org.uk/who-matters/

“One of the people we work with, from our day centre in Slough, died recently. He wasn’t living on the streets – he had found housing. He had multiple health problems and had recently been in hospital. The private company who had been tasked with deciding who was fit for work – no longer the job of the civil servants employed by the jobcentre – had put him on the work programme. This meant he had to keep a number of appointments, apply for jobs and was expected to work. He missed an appointment. He had just left hospital and one of our people had written letters and made calls on his behalf to ensure that the people from the work programme knew why the appointment was missed. He was too poorly to leave the house.

He received a letter telling him his benefits had been stopped – he was being sanctioned for not attending his appointment. His ill-health was irrelevant. He died after opening this letter. He collapsed and was gone. They say your life flashes before your eyes before you die, I would hazard a guess that it was his future that flashed before his: losing his home, returning to the streets, perhaps dying there.

Does his life matter?

It matters to us”

 

It also matters to us. You were a precious, unique human being. Rest in peace, Alan

 Posted by at 23:30
Nov 242015
 
Thank you again to Nick Dilworth for this important post: ( http://ilegal.org.uk/thread/7258/serious-flaws-governments-statistics?page=24&scrollTo=23023)

 

 

Sickness claim levels fall for
first time in 2 years

 

It was only a question of time.

For sometime I’ve been tracking signs of movement on the Maximus front.

On the face of it, the latest Work Capability Assessment (WCA) statistics from the DWP provide a very limited insight into how busy they are finding sick people ‘fit for work’ or placing them in the Work Related Activity or Support Group of the Employment & Support Allowance.

The current outcome statistics tail off dramatically showing a much lower number of assessments being carried out (see previous posts and others on ‘ESA Chaos‘)

But don’t be fooled, Maximus are coining it in and the latest claimant count figures for those on the sick show us that for the first time in two years, the numbers have fallen.  In my estimation, it’s only the start, the worst is yet to come.

Fist pumping Duncan Smith will be secretly delighted, but he’ll not make any noise over it; – for now.

Here’s the figures….

Note the fall from 2,533,220 to 2,521,160 between February 2015 and May 2015?

Not a huge drop, but all heading in the right direction as far as Duncan Smith is concerned.

Don’t forget these figures from the DWP are always living in the past.  Although, from looking at separate figures fromDWP expenditure tables we can get a much more up to date idea of just how busy Maximus – aka – Centre for Health & Disability Assessment Ltd – have been.  In the 7 months from March 2015, the start of the their new contract with the DWP, they’ve raked in over a cool £60Million pounds.  Nice to know our corporate friends are starting to coin it in….

Yet, a look at the DWP’s record of assessment outcomes tells us that in March 2015, a limited number of assessments have been carried out by Maximus.  There are no figures available beyond March because these are the latest available.

The DWP ‘outcome’ statistics tell us that in March 2015, Maximus conducted a grand total of 56,400 assessments, 42,400 for new ESA claims and 14,000 for ‘repeat’ assessments – there are no figures beyond December 2014 for claims migrated from old incapacity benefits. In the month of March 2015, 36% of new claimants were found fit for work.

In the preceding six months from September 2014 to February 2015, the average percentage of new ESA claimants found fit for work was 29%.  In six month sector from March to August 2014 the fit for work percentage was also 29% and for the sector September 2013 to February 2014 we were looking at 28.6%.

Under Maximus, in the first month alone, the numbers found fit for work has jumped to 36%.

As previously stated, Maximus are said to be working to a target of 1 million assessments by the end of 2015. This averages out at around 100,000 a year, the assessment records are only showing us 56,000, the payments indicate considerably more assessments are being carried.

It amazes me how the DWP are always unable to produce up to date statistics due to ‘data lag’, yet Maxmimus appear to have no difficulty in invoicing the DWP to get their payments – I assume they do so on the basis of up to date information detailing precisely how many assessments they are carrying out?

Like I say, this is the first clear indication that Maximus are putting the boot in, Duncan Smith is looking to cleanse the sick of their illnesses and knock a few billion off his welfare bill, now he’s cleared the election he’ll not worry too much about a few thousand more on Jobseeker’s Allowance.  “That’s because our new measures at improving Labour’s broken Employment & Support Allowance system are now working, we’re getting people off the sick and in to work just as we said we would” – that’ll be his words in a few months to come.

The real casualties will be those in the Support Group.  Moving thousands from this group is fraught with potential disasters as is limiting the number of formal appeals along with the restriction on re-claims.  I dare say we will see an increase in the number of deaths associated with the wretched process – no matter how much IDS tries to deny it.

 Posted by at 16:57
Jul 272015
 

So much has been happening lately, with the General Election, the announcement of benefit cuts, especially the alignment of the ESA WRAG on JSA, and the shameful abstention of Labour on the Welfare Reform Bill, that it has been difficult to keep track of what is happening with Maximus, and more specifically how claimants are being dealt with, within the system.

This is not about the WCA which we all know is flawed, and the newspapers, including the Daily Mail, have reported almost daily further failures of the WCA to assess correctly claimants’ability to work. Behind each of these failures, there is a human tragedy.

But we at DPAC have been receiving more and more evidence about how dysfunctional the system is.

 

  • It seems, from anecdoctal evidence, that the use of an old ESA50 form (among other things) leads to a large number of appointments being cancelled, sometimes on the day, while claimants are waiting to be seen by a Maximus assessor. The appointments take longer than anticipated, because claimants have developed other conditions since their last ESA50, as was explicitly stated by a Maximus receptionist.

 

  • Finally, what we are hearing is reminiscent of the worst excesses of the Atos period: HCPs just ticking boxes, selective information finding its way into reports, statements on activities the claimant can do which were never discussed or observed, leading to an over-optimistic and unrealistic assessment of a claimant’s capacity for work. Maybe, that was to be expected. Maximus is using former Atos staff, and the culture is unlikely to have changed.

 

So here we are giving you very useful information to make a complaint with Maximus. All our thanks to Ephemerid @ephemerid213 on Twitter and her informative articles on this website: https://thegrimsqueakerreturns.wordpress.com/2015/07/22/limping-labour-and-the-lack-of-leadership-lament/  She is unfortunately very experienced (5 WCAs), but also very knowledgeable in these matters and she forwarded us this information.

 

  1. In the first instance, phone 0800 288 8777 Mon-Fri 8am to 8pm or Sat 9 to 5 – and if you can’t afford (or don’t want) to hang on, a Customer Service Manager MUST call you back Mon-Fri 9 to 5.
  2. Email is not much use, but it’s worth a try – customer-relations@chdauk.co.uk and as the website does not clarify what the complaints procedure actually is, demand a copy of it by email or letter. They must have a proper complaints procedure.

 

  1. If your complaint is about Customer Experience, you should send your letters – of complaint – to Sue Marsh, Head of Customer Experience, Health Assessment Advisory Service, Room 4E04, Quarry House, Leeds LS2 7UA.It is interesting to note that neither the website nor the postal address mentions the name Maximus. It is particularly interesting that no formal complaints procedure is mentioned anywhere.Obviously, if you don’t know how to complain or who to complain to, there’s only one thing to be done.
    Complain to the District Manager of DWP for your area – and here they all are……
    gov.uk/government/uploads/system/uploads/attachment_data/file/442311/jcp-district-managers-july-2015.pdf

 

What we are also doing is a claimant survey in order to gather evidence on claimants’ experience of Maximus in a more structured way. You will find the survey here: https://dpac.uk.net/2015/07/have-you-had-a-wca-since-1st-march-this-year-if-so-please-fill-in-our-survey/

 

 

 

 

 

 Posted by at 08:55
Jul 172015
 

This is a response to Mario Dunn, Maximus Marketing Director, the only person from Maximus or the DWP to respond to our Open letter (https://dpac.uk.net/2015/06/10484/). His response is at the bottom of the letter

 

Thank you Mr Dunn for your response. Although the information forwarded is very useful, it does not address the issues raised by DPAC.

To restate our complaint, so that you may have another chance to respond:

We have received many letters from claimants, asked to attend a Work Capability Assessment without having filled first an ESA50 form, or asked to attend a WCA having filled an ESA50 form 2 or even 3 years before, for their previous assessment. This is something that these claimants have found unacceptable, as have the courts which have to rule on these cases.

As you should be well aware, a Work Capability Assessment is a snapshot in time of a claimant’s medical or functional condition, and it is the responsibility of your company – HDAS to send an ESA50 to an ESA claimant as stated in the ‘Health and Disability Assessment Services Service Requirement’ (HDAS – Schedule 2.1 (Service Requirements).pdf)

Referrals

19.6. There are two parts to the evidence gathering process for ESA. The ESA claim form gathers personal details and basic information on the Claimant’s health conditions and disabilities. A separate questionnaire (currently the ESA50 / ESA50A) gathers further information from the Claimants on their health conditions and disabilities, and the extent to which the Claimant considers that these affect their daily lives.

19.7. In most cases, on receipt of a referral, the Supplier must issue the relevant questionnaire to the Claimant. This is currently a clerical form completed by the Claimant.

19.8. The Claimant has 28 calendar days to complete the questionnaire and return it to the Supplier, unless an extension is agreed by the Authority.

19.9. As a minimum, if the form has not been returned within 21 calendar days of issue, the Supplier must issue a reminder to the Claimant.

19.10. Once the questionnaire has been returned, the Supplier must undertake an initial paper-based review of the case to decide the next appropriate steps. This can include completing the assessment on the information available, gathering FE or scheduling a Face-to-face consultation. This review must be undertaken by a HCP as defined in Part F. Further information on the current policy is outlined in paragraphs 19.19 and 19.20

This is also referred to in Chapter G1: Work Capability assessement: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/388614/admg1.pdf

G1080

Medical services is responsible for gathering any information required to support the WCA process. This includes

  1. sending the questionnaire (form UC50)
  2. sending a reminder if the claimant does not reply within three weeks
  3. deciding if further medical evidence is required from the claimant’s GP or health care professional.

 

It is very clear from the above that evidence gathering is a 2 step process and that the decision to hold a face to face Work Capability Assessment is only made after consideration of the evidence contained in the recently supplied, current ESA50 form, and after asking for Further Medical Evidence if necessary.

It is implicit that the evidence should be as recent as possible, otherwise the DWP would not reassess claimants endlessly to check whether their condition has changed.

One case highlighted in our Open letter showed that the ESA50 used for a recent WCA was 3 years old, and led at the time to an overturned decision by a judge after ESA was refused.

ESA was again refused this time and the claimant is once again having to go through the long process appealing essentially the same wrong decision.

You will admit that it is a waste of money, time and energy, and stress placed upon the claimant, which could have been avoided if the claimant was sent a new ESA50 before being asked to attend a WCA.

One recording of a claimant’s telephone conversation with Maximus staff shows that Maximus’ responsibility to send the ESA50 is flatly denied by your employee.

Claimants should not have to go to the job centre or download a form after being required to attend a WCA. That is not their responsibility and it is an extra hurdle they do not need. http://www.phobosanddeimos.net/the-dwp-and-maximus-no-esa50-fraud/

The second point is that claimants have to negotiate with Maximus the rearrangement of their WCA appointment in order to have the time to fill the ESA50 form.

Again we are aware of claimants asked by Maximus to bring their ESA50 with them for their WCA or to fill it as quickly as possible in order for Maximus to make a decision on whether a face to face assessment is needed.

The time limit imposed by DWP for the return of the questionnaire is only DWP internal policies. The law is very clear: ‘As in G1096, the law imposes time limits on the Secretary of State in relation to the sending of the questionnaire and the reminder. However, there is no law imposing a time limit on the claimant for the return of the questionnaire’.

It means a claimant would have grounds for appeal if he was not given the time necessary to fill the ESA50 form, especially compared with other claimants who met the time limit imposed by DWP internal policies, and this claimant could argue he has been placed at a substantial disadvantage compared to them.

DPAC is in no doubt that the WCA is not fit for purpose, and is a distressing process for many claimants as illustrated by the evidence received only yesterday [1].

But it is made even more distressing when corners are being cut, as it seems to be the case with the ESA50 form, and this seems to have a very negative impact on the length of appointments and on the claimants themselves, as illustrated by the person who wrote to us (see the footnote).

What we are expecting from Maximus is the reassurance that every single claimant referred for a WCA will be sent first an ESA50 form to fill, and that they will be given as a minimum the time limit imposed by DWP internal policies to do so in order for the decision to attend a face to face assessment to be made. This should minimise the number of face to face assessments necessary and the need for Maximus to cancel assessments at the last minute, while claimants are waiting to be seen in the assessment centre.

 

 

Email received from Mario Dunn:

Subject: ESA50 form

Dear DPAC We hope you are well. You asked some questions regarding ESA50 forms. We have provided guidance for this on our website:https://www.chdauk.co.uk/updates/2015/07/capability-work-questionnaire-esa50-and-your-assessment Hope this clarifies matters. Kind regards Mario Dunn MAXIMUS (CHDA)

 

Response copied to:
Mario Dunn,  Maximus Marketing Director

Justin Tomlinson, Minister for Disabled People

Sue Marsh, Head of Customer Experience

Kate Green, Shadow Minister for Disabled People

 

[1]              While writing this letter, DPAC received an email from a person who had to negotiate with Maximus in order to use a recent ESA50 and to have enough time to fill it. She succeeded at last and went for her WCA at end of June. After waiting for an hour and a half, she was sent home along with 5 other people without being seen: ‘I have to go again on Monday. It has turned my world upside down.  I took an overdose the day after as I just couldn’t take any more. I am now on diazepam from my doctor and struggling with everyday stuff and with getting any sleep.  I am terrified of what could happen if I get refused ESA but I’m trying very hard to just take one day at a time.  It’s awful to think of all of the sick people out there being legally put through the wringer by this system.  No wonder they don’t want to publish the figures of deaths associated with this procedure’.

The reason given to her by Maximus to cancel the appointment was ‘We are seeing lots of people who have had other conditions diagnosed since they filled in their ESA50s so they have to thoroughly investigate and are taking a long time with appointments’. 

Although this person’s identity will always been protected, DPAC has the evidence available, should anybody doubt this story.

This person had a WCA on Monday. When she arrived, the Maximus Assessor did not have and had not read her ESA50 form. Fortunately, she had a copy in her bag. Her recommendation is:  ‘I would just like to get the message out there that everyone should take a copy of their form with them no matter what otherwise they will definitely be on the back foot and at a huge disadvantage’.

So please, make a copy of your ESA50 and take it with you. What it means is that Maximus is not following the DWP procedures, and reviewing first the ESA50 form before deciding that a face to face assessment is needed.

                 

 Posted by at 15:55
Jun 132015
 

Ref: ESA50 forms

13.06.15

Dear Maximus,

DPAC has become aware of a number of serious issues in relation to the ESA50 form.  In fact, the evidence received seems so extreme as to be almost unbelievable but a pattern has started to emerge.

For example, this month, a benefit claimant has been refused ESA (and a mandatory reconsideration upheld the decision), based on an assessment, but also based on an ESA50 form which 2 years earlier contributed to the same decision. But 2 years ago, the ESA decision was found to be flawed and overturned by a tribunal. Still, the same ESA50 form was used again this time by Maximus and the claimant has for a second time appealed the decision. But of course, this time, he has had to wait for the Mandatory Reconsideration outcome on no income before being allowed to lodge an appeal.

Another claimant was awarded ESA 2 years ago on the basis of the ESA50 he submitted, and was not required to undergo a face to face Work Capability Assesssment. But this month he has been asked to attend a WCA with Maximus without having to submit a new ESA50.  So assuming that Maximus is again using the same earlier ESA50 form to assess his capability for work, it should lead to the same conclusion that a face to face WCA is not needed to decide that he is entitled to ESA.

This does not make sense, and disabled people deserve much better than this.

While Maximus has shown itself to be fairly accomodating and prepared to accept more recent ESA50s and a reasonable deadline for completing the form when requested by claimants, that is just not good enough. Claimants should not have to argue their individual case in order that Maximus fulfill their contractual requirement for the issuing of ESA50 forms, nor should they have to negotiate a deadline for completing and submitting the form when DWP has decided that 4 weeks are necessary to do so.

The WCA is desperately flawed and badly failing many claimants, as shown by the recent story of a woman who was found fit for work although she has Parkinsons disease and a brain tumour, http://www.mirror.co.uk/news/uk-news/woman-parkinsons-brain-tumour-ruled-5822041, which is why DPAC has repeatedly called for it to be scrapped, but in the meantime claimants deserve to be treated fairly, consistently and lawfully in their dealings with Maximus.

DWP’s argument for reassessing claimants endlessly is that medical conditions can vary, which makes the re-use of a 2 year old form unjustifiable, and this has been criticised by tribunals which have had to decide on these cases.  Likewise, claimants who are given less than 4 weeks to complete their ESA50 forms are placed at a substantial disavantage compared to claimants who benefited from 4 weeks to do so.

DPAC is demanding that Maximus and DWP ensure that every claimant is issued with an ESA50 before each WCA and is given 4 weeks to submit it. DPAC is also demanding that Maximus require claimants to attend a face to face Work Capability Assessment only after consideration of a recent or up-to-date ESA50

Anything less would be unacceptable and probably unlawful.

We look forward to your comments,

Yours sincerely

Disabled People against Cuts (DPAC)

 Posted by at 15:41

Mar 042015
 

From 1st March Maximus took over the contract for carrying out the notorious Work Capability Assessment.

Disabled campaigners and our supporters are clear that simply altering the provider will fail to correct the gross injustice that the WCA represents. This is an assessment that seeks to redefine who is and is not disabled in order to push the most disadvantaged members of society off benefits while lining the pockets of the private sector with public money.

Maximus, a company with a history of disability discrimination and improper practices, will be paid more than double what Atos was for the contract. Meanwhile very little will have changed: Maximus will be using the same buildings, many of which are not accessible to disabled people, assessment staff will still not necessarily have any knowledge of the conditions they are evaluating, and, most significantly, the fundamental flaws of the assessment which tests functionality as opposed to employability will continue.

The only way to ensure a fair and just social security system is to scrap the Work Capability Assessment and bring benefit tests back within the public sector.

Mark Serwotka, General Secretary, PCS Union
John McDonnell MP
Paula Peters, National Steering Committee, Disabled People Against Cuts
Ellen Clifford, Inclusion London
Jane Aitchison, PCS, Joint National Secretary Unite the Resistance
Katy Clark MP
Ian Hodson, National President, Bakers Food and Allied Workers Union
Mick Carney, National President, Transport Salaried Staffs’ Association
Sean McGovern, TUC GC Councillor for Disabled Members
Siobhan Endead, National Officer for Equalities, Unite the Union
Linda Burnip, Disabled People against Cuts
Debbie Jolly, Disabled People against Cuts
Andy Greene, Disabled People against Cuts
Roger Lewis, Disabled People against Cuts
Anita Bellows, Disabled People against Cuts
Bob Ellard, Disabled People against Cuts
Denise McKenna, Mental Health Resistance Network
Jane Bence, New Approach
John McArdle, Co-Founder Black Triangle Campaign (Edinburgh)
David Churchley, Co-Founder Black Triangle (Glasgow)
Dr Stephen Carty GP,  Member and Medical Adviser Black Triangle
Steven Preece, Welfare Weekly Editor
Johnny Void, Johnny Void blog
Carole Ford, WOWcampaign
Laura Stringhetti, WOWcampaign
Michelle Maher, WOWcampaign
Ian Jones, WOWcampaign
Frances Kelly, CarerWatch
Rick Burgess, NewApproach
Eleanor Lisney, Sisters of Frida
Mark Harrison, Equal Lives
Sarah Hatch, South East London People’s Assembly
Amanda Nelson, South East London People’s Assembly
Pat Onions, Pat’s Petition
Anne Pridmore, Being the Boss

 Posted by at 20:47
Mar 022015
 

Just a small fraction of some of todays tweets, pictures and videos from today’s National Day of Action vs Maximarse

Thanks to everyone who took part, on the streets in 30 towns and cities, on twitter and in solidarity with us in far away Toronto

See more here from Kate Belgrave, a storify by Paul Bull, and Johnny Void’s Blogpost about the day of action

Maximarse the Movie

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Posted by at 21:28
Feb 282015
 

Government responds to the 5th independent review of the Work Capability Assessment

Thanks to Nick Dilworth – ilegal.org.uk & newapproachuk.org

Disabled activist groups need to vigorously protest against these heartless work tests.  To date Government has shown no sign of taking any of their views seriously. One thing is for sure, no amount of window dressing will make it any better.

The government has published its response to the fifth review of the Work Capability Assessment.

It looks as though it’s there to give Maximus a green light to diminishing the large numbers of claimants currently placed in the Support Group of the DWP’s Employment & Support Allowance.

As of May 2014 DWP figures confirm there were 1,031,480 ESA claimants in the Support Group of which 480,930 were recorded as having a mental health problem.  Of the overall total 631,160 were migrated from older incapacity benefits of which 298,840 had a mental health problem.

Infographic showing just how big a failure ESA has been. Produced by Nick Dilworth @Mylegalforum
Infographic showing just how big a failure ESA has been. Produced by Nick Dilworth – ilegal.org.uk & newapproachuk.org. Supporting statistics can be seen at the end of this post

 

The review response comes just after the DWP’s newly appointed replacement for the infamous Atos, a global firm called Maximus announced it will conduct a staggering one million work capability assessments by the end of 2015.  The response is accompanied by a set of exceptionally vague supporting statistics which unsurprisingly focus on Iain Duncan Smith’s number one concern; the large number of Employment & Support Allowance claimants with a mental health problem who have been placed in the Support Group – it’s breaking IDS’s budget and causing his chancellor no end of headaches given the astonishing year on year increase in expenditure on the ill – fated ESA programme which has become extremely expensive and utterly chaotic under IDS’s hopeless leadership.

ESA expenditure is up on earlier government estimates of £11 billion per annum by £2 billion a year to £13 billion a year according to the Centre for Economic Inclusion.  Employment & Support Allowance isn’t in isolation when it comes to Government’s serious problems in finding room for expenditure reduction; the overall welfare bill remains ‘more or less unchanged at £220 billion a year’ (Daily Telegraph).

It’s little wonder that leading disability activist groups DPAC will once again recommence peaceful protesting against WCA’s on the 2nd March in much the same way they did when Atos were in post, one can only hope they get the much needed media coverage they deserve in order to highlight the distinct possibility that more inhumane tests will lead to more tragic deaths of claimants shortly after being found fit for work during crude 45 minute tick box assessments.

The government’s response and the supporting statistics look only at new Employment & Support Allowance claims, completely omitting claimants subjected to repeat assessment and the longer term incapacity migration cases – it was combining these in to the programme which led to the chronic delays and up to 780,000 claimants awaiting an assessment. It’s nothing short of bizarre to exclude them from the equation.

Another key omission are the massive numbers of claimants who have claimed Employment & Support Allowance more than once, very often after being found fit for work; over 800,000 claimants have made a second or more claim in the revolving assessment process; it baffles me how neither the review or response addresses the real problems of this chaotic programme, instead it touches upon a lot of peripheral tinkering and an acknowledgement that large numbers of claimants with a mental health problem are being placed in the Support Group.  It’s hardly rocket science to work out why; the government does not want large numbers being found fit for work.  There is no gap in the labour market to swallow up large numbers of claimants who have been handed one of IDS’s highly damaging scrounger CV’s, employers won’t touch them; thank the Daily Mail et all for ruining their prospects of finding work.

Nor can government see the sense in cramming any more ‘going no where quickly’ claimants in to the now full to the brim Work Related Activity Group.  There’s a practical limit to how many CV’s claimants can be asked to write out in fruitless workshops.  It’s a problem of capacity, thousands may be referred or attached in to the Government’s Work Programme but the proof of the pudding is in the outcomes – just over 26,000 claimants have ended up with a job outcome (0.5%) after 4.8 million assessments since the ESA programme began; it’s a total waste of time and an even bigger waste of cash.

IDS is in deep trouble over the Employment & Support Programme, it’s set to cost far more than he budgeted for when putting together his ideologically focussed media forecasts appearing in Daily Mail headlines telling us that 75% of all claimants would transpire to be scroungers.  I recall the same paper telling us these reforms would whittle the number on the sick down to 600,000 claimants.  IDS is, of course, well aware that the number of claimants is stubbornly stuck on the 2.5 million figures which he ridiculously attributes to ‘parking’ under Labour over the preceding decade.  Perhaps he needs reminding that he’s been in post nearly half a decade now; when last in power it was his government which saw the sick count rocket from around three quarter of a million to the 2.5 million we’ve been stuck with ever since.

The review response fails to address the key problem with the Work Capability Assessment; it simply doesn’t work.

Measures 1 to 6 of the response are connected with the disputes process, this is only deployed once the assessment has, in the eyes of the claimant ‘gone wrong’, it’s hard to see how this can relate to an improvement in the assessment itself.

Measure 7 relates to a semi-structured interview process – it sounds almost half a job and hardly inspires confidence in it being a worthwhile solution.

9 to 11 are purely reactive to IDS’s perception that too many claimants are now languishing in the Support Group, it reads as though he thinks the DWP’s own decision – makers can’t follow the rules which he says have been improved and are now making the wretched process better.   Perversely, large numbers in Support was once heralded as the sign of improvement, now they’ve realised the cost they’ve relabelled it a failure.  Measures 12 onwards offer limited glimmers of hope, it’s just a shame it will never go beyond the obvious window dressing.

Be under no illusion, operation Maximus will be no better than Atos – the difference will be the distinct lack of publicity given to how many are cruelly subjected to the process; the media is bored of it as a topic and sadly the public no longer care.

Here’s a quick run down on the recommendations and the Government’s response, none of which will make the slightest difference to the disastrous assessment and reassessment of thousands of sick claimants in a regime which is well and truly broken beyond any hope of repair.

Recommendation 1

Material changes to the WCA should be fully considered in advance by both policy officials and
operational staff to ensure that policy intent and practical considerations are harmonised.

The Government accepts this recommendation.

Recommendation 2

Use of 360° feedback and its impact on driving up the quality of decision making at all stages of the
WCA process should be monitored over time and trends reported to the appropriate level to ensure
that training needs are met and unintended behaviours are addressed. This work should be seen in
parallel to feedback received from Tribunal services.

The Government accepts this recommendation.

Recommendation 3

The Explanation Call is removed from the mandatory reconsideration process, and that information
on the points of contention are collated and included in the referral to dispute resolution teams where
possible.

The Government accepts this recommendation.

Recommendation 4

Options for displaying a geographical telephone number when making a Reconsideration Call should
be explored. Additionally, SMS messaging or an appropriate alternative method should be used
to provide advance notice in all instances. As with face-to-face assessments, requests to have a
supporting representative on the call should be accommodated where possible.

The Government will consider the recommendation of a geographical telephone number further, will
use SMS messaging where thought appropriate and accepts the recommendation on accommodating
a representative.

Recommendation 5

The Department review its geographical allocation of mandatory reconsideration casework taking
account of both perception issues and practical considerations for avoiding unnecessary delays.

The Government is unable to accept this recommendation.

Recommendation 6

The Department give specific consideration to how it improves the overall perceptions of the
mandatory reconsideration process. This should include publishing target turnaround times and being
clear on the reasons behind ceasing payment of the assessment rate of ESA.

The Government accepts this recommendation.

Recommendation 7

Further work to develop and implement a semi-structured interview should continue. This should be
developed in conjunction with a small number of representative groups. Particular attention should
be paid to interview practices for those with mental health conditions, learning disabilities and
autism, and this should be reflected in the guidance and training developed.

The Government accepts this recommendation.

Recommendation 8

The Department investigates the substantial increase in the proportion of Support Group outcomes as
a matter of urgency to determine whether the WCA is being applied correctly

The Government accepts this recommendation.

Recommendation 9

The use of Regulation 35(2)(b) should be subject to close scrutiny with a particular focus on decisions
made on a papers only basis.

The Government accepts this recommendation.

Recommendation 10

The drivers for the high rate of young people (16-24) being assigned to the Support Group should be
examined not only to ensure that benefit decisions are correct but also to help provide appropriate
support.

Recommendation 11

The Department bundles future necessary changes into packages delivered no more than bi-annually
to provide greater stability and avoid the perception of constant change to the WCA.

The Government accepts this recommendation.

Recommendation 12

The Department reviews the mechanisms in place for monitoring levels of understanding amongst
staff involved in the ESA process and consider appropriate means of following up this training to
ensure levels of knowledge and understanding remain high.

The Government accepts this recommendation.

Recommendation 13

The Department works with the Provider to improve communications sent in advance of an individual
attending a WCA and ensure that it explains the nature of the WCA, including a description of what
they can expect when they attend.

The Government accepts this recommendation.

Recommendation 14

The Department review its portfolio of alternate formats with specific reference to the use of Easy
Read and then prioritise provision by need to create as many forms as is reasonably practicable.

The Government accepts this recommendation.

Recommendation 16

The Department examines its work flow system, which appears to introduce an inevitable bias
towards granting higher benefit levels, to ensure that the policy intent is being met.

The Government accepts this recommendation.

Recommendation 17

The Department should explore ways and options of improved information between DWP
assessments, including Personal Independence Payment, Disability Living Allowance, Industrial
Injuries Disablement Benefit, Fit for Work and the Work Capability Assessment.

The Government accepts this recommendation.

Recommendation 18

The Department should work with the Department of Health and other appropriate government
departments to explore how DWP can make use of the WCA and the evidence gathered to ensure
individuals are sign posted to appropriate support.

The Government accepts this recommendation.

Recommendation 19

Use of the term ‘prognosis period’ should be discouraged and documentation should be amended
accordingly.

The Government accepts this recommendation.

Recommendation 20

The Department should review its policy and processes around applying short re-referral periods in
the Support Group, particularly for young people with mental health problems, and for longer referral
periods in the WRAG.

The Government accepts this recommendation.

Recommendation 21

The Department should work with the Department for Education and the devolved administrations to
develop improved mechanisms for providing information about the world of work, including the WCA,
to those with learning disabilities at the point of leaving education.

The Government accepts this recommendation.

Recommendation 22

The Department reviews its provision of alternate formats of communication with a view to adopting
Easy Read wherever practicable.

The Government accepts this recommendation.

Recommendation 23

The Department reviews the training given to its own staff and those of the Provider in relation to
learning disabilities to ensure that the risk of overstatement of capability is fully understood.

The Government accepts this recommendation.

Recommendation 24

The Department ensures that it seeks the most appropriate evidence for people with learning
disabilities, including Hospital Passports and care or support plans. The Department should consider
options in each case rather than defaulting to a GP report.

The Government accepts this recommendation.

Recommendation 25

The Department should continue its good work with the MOD to ensure that suitable and sufficient
evidence can be accessed as simply and speedily for ex-Service personnel who make an application
for ESA.

The Government accepts this recommendation.

Recommendation 26

The Department should work with the DH to ensure that suitable and sufficient evidence can be
accessed as simply and speedily as possible for long stay hospital patients who make an application
for ESA or require reassessment.

The Government accepts this recommendation.

Recommendation 27

The Department should review its practice of routinely repeating the WCA for people liberated from
prison who were in receipt of ESA with a reassessment period that is still extant on release.

The Government accepts this recommendation.

Recommendation 28

The Department should work with the MOJ to ensure that suitable and sufficient evidence can be
accessed as simply and speedily as possible for people leaving prison who make an application for
ESA or require reassessment.

The Government accepts this recommendation.


Year 2, Recommendation 8

DWP consider ways of sharing outcomes of the WCA with Work Programme providers to ensure a
smoother claimant journey.

Year 2, Recommendation 7

As and when changes to the descriptors are made, DWP and other relevant experts should monitor
the impact of these changes to ensure both that they are working and that they are not causing any
unintended consequences.

Recommendation 1

Sharing information from the WCA on capability for work with Work Programme Providers should be
addressed as a priority.
[Note: this links to Year 2 Recommendation 8.]

Recommendation 32

Consideration is given to a new reassessment period extending to five years in the Support Group for
people who have very severe incapacity resulting from brain disorders that are degenerative or which
will not realistically improve.


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Supporting Statistics behind ‘Work Capability Assessments – the facts’ infographic

(Thanks go once again to Nick Dilworth – ilegal.org.uk & newapproachuk.org)

Between 28th October 2008 and March 2014, 4,799,800 Work Capability Assessments were conducted out of which 1,362,900 were repeated assessments and 1,296,500 were related to those being migrated from pre-existing incapacity benefits. https://www.gov.uk/government/statistics/esa-outcomes-of-work-capability-assessments-claims-made-to-mar-2014-and-appeals-to-sept-2014

Between the roll out of the Work Programme in June 2011 to September 2014, out of a total 367,500 ‘Job Outcomes’, 78,480 related to claimants having a disability indicator (mostly on Jobseeker’s Allowance). Of those on incapacity related benefits including Employment & Support Allowance 26,670 achieved a job outcome of at least 3 months; of which 6,160 had a disability indicator. (see figures below) http://tabulation-tool.dwp.gov.uk/WorkProg/wp_cuml_jo/payment_group/clndsbmt/a_cnjo_r_payment_group_c_clndsbmt_sep14.html

Screenshot from 2015-03-01 21:40:12

Between April 2009 and March 2014, 1,065,929 appeals against Employment & Support Allowance decisions have been received by Her Majesties’ Courts & Tribunals Service (HMCTS).

  ESA Appeals received at HMCTS
2009/10

126,838

2010/11

197,363

2011/12

181,137

2012/13

327,961

2013/14

232,630

Total

1,065,929

 

Success rate for these years at cleared hearings are as follows: (average 40%)

2009/10

37%

2010/11

37%

2011/12

39%

2012/13

43%

2013/14

44%

The number of formal appeals to HMCTS has decreased due the introduction of the DWP’s ‘Mandatory Reconsideration before Appeal’ process in October 2013. However, it is known from recent DWP statistics that 173,500 mandatory reconsiderations (MR) were carried out between October 28th 2013 and October 2014. The DWP has not published the outcomes to these:

A recent FOI request responded to by the DWP shows that between October 28th 2013 and October 2014, a total of 590, 896 Work Capability Assessments were carried out with 374,000 (63%) being placed in the Support Group, 121,896 (21%) in the Work Related Activity Group, and 95,000 (16%) being found Fit for Work. It is of concern that these figures are not being made freely available.

ESA Mandatory Reconsideration & Statistics released by DWP via FOI request.

MR

WRAG FOI

Support Group FOI

Fit for Work FIO

WCA’s Total FOI

Nov-13

5,000

15,237

46,750

11,875

73,862

Dec-13

9,200

15,237

46,750

11,875

73,862

Jan-14

13,600

15,237

46,750

11,875

73,862

Feb-14

15,900

15,237

46,750

11,875

73,862

Mar-14

16,200

15,237

46,750

11,875

73,862

Apr-14

14,400

15,237

46,750

11,875

73,862

May-14

16,700

15,237

46,750

11,875

73,862

Jun-14

16,500

15,237

46,750

11,875

73,862

Jul-14

16,500

Aug-14

14,900

Sep-14

15,400

Oct-14

19,200

173,500

121,896

374,000

95,000

590,896

FOI request: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/401805/5491-2014.pdf

Work Capability Assessment Statistics Oct 2013 – Oct 2014 https://www.gov.uk/government/publications/esa-outcomes-of-completed-assessments-oct-2013-to-jun-2014-gb

854,630 ESA reclaims recorded at on-flow. http://83.244.183.180/flows/flows_on/esa/cdquarter/cnclaim/a_carate_r_cdquarter_c_cnclaim.html

The above figures are in marked contrast to those made publicly available by the DWP in their Work Capability Outcome Statistics which they state are only available to March 2014:

  WRAG Group Support Group Fit for Work All WCA totals
Oct-13

4.8

16

8.1

29

Nov-13

4.1

14.1

7.2

25.4

Dec-13

2.7

11.6

4.3

18.6

Jan-14

2.9

12.7

4.9

20.7

Feb-14

2

9.6

2.9

14.5

Mar-14

2

10.4

2.4

14.8

 

18.5

74.4

29.8

123

A significantly higher number of assessments are revealed in the recent ad – hoc statistical release which are not in the widely used Work Capability Assessments Outcome statistics. The ad – hoc release showing 590,896 as the total number of assessments for the period 28th October 2013 to June 2014 compared with 123,000 for the period October 2013 to March 2014.

The WCA outcome statistics are sourced here: (Latest release to September 2014)  https://www.gov.uk/government/statistics/esa-outcomes-of-work-capability-assessments-claims-made-to-mar-2014-and-appeals-to-sept-2014

The claimant count figures are sourced here to May 2014 with limited working age to August 2014: http://83.244.183.180/100pc/esa/icdgp/esa_phase/ib_mig/a_carate_r_icdgp_c_esa_phase_p_ib_mig_ib_reassessed_claim_may14.html

The £11 billion per year costing for ESA comes from the following government impact assessment (Rationale for intervention “Annual expenditure on ESA and incapacity benefits is forecast to be in the region of £11bn in 2014/15”) – 20/04/2011 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/220181/esa-time-limit-wr2011-ia-revised-apr2011.pdf

The £13 billion per year cost estimate of ESA by the Centre for Financial Inclusion is sourced here (“Employment and Support Allowance – approx £13 billion”) March 2014. http://www.cesi.org.uk/social-inclusion-news/2014/mar/inclusions-response-budget-2014-welfare-cap-0


 

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 Posted by at 20:16
Feb 252015
 

Reposted from the brilliant Kate Belgrave http://www.katebelgrave.com/ with thanks

Readers of this site will remember that a couple of weeks ago, I posted questions about people’s right to record and film face-to-face assessments as they go through the work capability assessments that are to be run by Maximus.

I wanted to know if Maximus will allow people to record their face-to-face assessments on their phones or any recording gear that they have – from the pointwhen Maximus takes over the grisly WCA process. I also had other questions, which I put to Maximus last week. I’ve listed these questions below, along with the answers (perhaps I should say “answers”) I got back (had to lean on Maximus’ US office for a response in the first instance, but got one of sorts in the end).

Needless to say, the entire exercise was a complete waste of time. You’ll see below that the responses give us five-eighths of fuck all as far as concrete information, timelines and/or actual process detail is concerned. No surprise there, of course – but I thought I’d post the responses anyway, because I think there is merit in highlighting the PR guff and detail-free twattery that Maximus has decided to specialise in when it comes to this contract. There’s also a dismissive aspect to a lot of the language, which you might find illuminating – a sort of “we’ll do things at our pace and you lot can wait” – air which nettled me badly. It should get on your nerves, too.

This sort of thing, for example:

Change cannot occur overnight”

[We] will take forward this and other ideas to the Department for their consideration”

I am unable to comment on such speculation,” when I raised a perfectly valid point about Maximus’ view of the future of the ESA Support Group.

Sue Marsh actually got in touch with me after the press office did to say that I could speak with her, because my questions “come under her job,” but that attempt at overture got right up my nose, as well. For one thing – if Sue Marsh is the person who is best placed to answer questions in the sort of details required, then the Maximus press office should go to her for those answers before responding to whoever asked them. It’s not my job to sweep together Maximus’ various outputs on its own assessment processes as and when those outputs drop out of different holes, or to wait around for the responses that Maximus feels it has best finessed. For another thing – I can’t see myself responding well to any aspect of the many-pronged charm offensive that Maximus has launched in its sorry and very costly attempt to sculpt and polish the WCA turd. Let’s face it – any company that comes out with a phrase like “more touch, more communication,” apparently in all seriousness, should not be encouraged to contribute further to any dialogue on any topic, or to remain involved in any process where people require something better than bullshit. It’s my view that in a general sense, any company that speaks lines like “more touch, more communication,” needs a smack in the soft parts right there.

Anyway.

Here are the sorts of responses you get if you ask Maximus questions about recording face-to-face assessments, or about support for people with mental health conditions as they go through WCAs, or whether or not Maximus would bid for contracts to “provide” work-focused activity for people in the ESA support groupif people in SG are ever pushed into such activity. I just want to give you a feel for the sort of Jog On contempt that those who ask for actual details about processes are treated with.

Opening response from Maximus:

We are firmly focussed on managing a stable transition for next week. Naturally when we are up and running we will want to introduce innovative changes to the customer experience but they have to be done with DWP consent and change cannot occur overnight.”

Well – that’s a Fuck Off if I ever heard one (and I’ve heard plenty of them). I think it’s the “Naturally” that makes me want to punch the screen when I re-read that effort. May I say that I’ve had enough of the phrase “Customer experience” as well. People who must go through the work capability assessment are not “customers.” They’re not wafting around a pick and mix display, or selecting iphones from a catalogue. They’re sick and disabled people who must endure an outsourced assessment process at the hands of voracious private companies that are in turn hired by governments which are absolutely intent on selling the idea that everyone on a benefit is a scrounger. There’s no customer choice or shopping around going on here. The government is the customer – not the people who the assessment process is inflicted on.

Ho hum. Here are the questions and answers, then. Short and not particularly sweet, etc:

Recording face-to-face assessments:

My question:

Re: the recording and filming of WCA face-to-face assessments. Will Maximus permit the audio recording and filming of WCA face-to-face assessments? If so, how will assessment recordings operate? Will people be able to record and film their assessments using their own recorders and cameras? This is an important point for people going through WCAs – without a recorded file of their assessment, there is little transparency of the face to face aspect of the process in particular. The DWP and Atos were challenged by lawyers on this point and forced to change protocol.”

Maximus response:

In respect of recordings we are studying this and will take forward this and other ideas to the Department for their consideration. We agree there are merits to this change, but there are other considerations as well, including the potential for the customer to be potentially constrained because some people are shy when being recorded. We want to ensure customers feel as comfortable through this process as possible, so all of these factors must be considered.”

Right. As it happens, a simple Yes or No would have sufficed here. Maximus could instruct its assessors that from of the start of the contract, people can record and film their assessments on their own recording gear if they want to, or bring someone along to do that (as I’ve said before, I’ll do it anyway. The hell with it). When Atos was in charge of this shambles, people had to ask for a change of appointment until they could get one with an assessor who was prepared to be recorded and where the dual recorders that Atos and the DWP insisted on were available. As for “the potential for the customer to be potentially constrained because some people are shy when being recorded” – I would have thought the answer to that one was simple. People – sorry, “Customers” – don’t have to record their assessments if they don’t want their assessments recorded. Naturally.

I can’t believe we’re still talking about this after all these years. Surely there is a limit to the number of times that the DWP and its providers can arse about on this subject? I’m also unclear on the basics here. Can people still ask for a recording to be made on official equipment? Does Maximus have enough equipment to meet demand?

Next up was:

My question: assessments for mental health claimants:

I asked: “What protocols and guidance will Maximus have in place for assessments for people with mental health conditions? Atos came in for considerable criticism regarding its failure to accurately assess ESA claimants with mental health conditions. Could we discuss the structures that Maximus will have in place and the training that assessors who conduct assessments for mental health claimants will have?”

Maximus response:

With regard to assessing claimants with MH conditions we have established a Customer Representative Group with MH charities on this. One of the group activities will be to review training materials so that they better reflect MH issues. We are also review the use and numbers of MH champions in the business as well as employing OTs who often have extensive experience at supporting people with MH issues in work and life.”

You can understand why I found this underwhelming – ie barely worth reading. I suppose that I was hoping for something a little more robust and detailed than plans for reviews, and more chat and roundtables with, presumably, the usual charities. I wrote extensively on Atos’ evasiveness on the work and effectiveness of these so-called Mental Function Champions (and found at the time that Atos didn’t report to the DWP on the performance or otherwise of those “champions.”) Just a little history on the sorts of shenanigans you can get on this topic: In 2012, Mark Hoban told parliament that “we have introduced a mental health champion in every single assessment centre throughout the country.” Actually, he hadn’t. The DWP told me that 60 mental function champions were in place and that they largely worked a phone advice line. A group of us had to work for months to get Atos and the DWP to agree to a meeting about the WCA and these “champions” with charity workers from a couple of small, independent mental health charities – ie the kind of organisations that weren’t generally invited to roundtables or to share their views on the DWP and Atos with the DWP and Atos. The whole thing was a total pile and to this day I speak with people who have mental health conditions and talk about suicide when discussing their next WCA. Why people can’t simply be assessed by their own GPs and support teams is beyond me (and that goes for all sick and disabled people who need benefits. The WCA isn’t required at all – unless, of course, your aim is to push the idea that work for all is great and that people who receive benefits shouldn’t).

Moving on:

My question: the future of the ESA Support Group:

I asked: “There have been reports of people placed in the ESA Support Groupreceiving letters from jobcentres calling them to work-focused interviews. Would Maximus consider bidding for any contract to provide welfare-to-work or work programme-type schemes if the government decides that people in the Support Group should engage in work-focused activity?”

Maximus response:

The company simply said that it was unable to comment on such speculation.

To which I say – Bollocks. I asked a perfectly legitimate question about Maximus’ view of the future of the Support Group. As Benefits and Work explains: “the ESA support group is for claimants who the DWP consider to have such severe health problems that there is no current prospect of their being able to undertake work or work-related activities.” So. Either Maximus respects the idea of the integrity of a support group which exists for people who are exempt from work and work-focused activity, or it doesn’t. If it does respect that idea, it won’t consider bidding for any future contracts for work-focused activity for people in the Support Group, if that is a line that the government decides to pursue. Which the government will. It already has. The DWP already sends letters to people in the support group asking them to attended work-focused interviews. Simple as that really.

Anyway – that’s Maximus. Not a lot of joy there. Perhaps I will try putting these questions to them again during next week’s day of #scrapWCA action. Details of activities here.

Follow Kate on twitter : @hangbitch

Feb 242015
 

Reblogged from Ekklesia, article written by Bernadette Meaden: http://www.ekklesia.co.uk/node/21447

The Daily Telegraph today (19th February 2015) reported on the new Fit For Work Service which the government says is aimed at stamping out our “sick note culture”. On social media people angrily denied that such a culture now exists, pointing out that they either do not receive sick pay, or are afraid to be off sick as they could lose their job.

The Telegraph reported that the Fit For Work scheme will be run by Health Management Limited (HML), a private company which will draw up a return to work plan for people who have been ill for more than four weeks. Participation requires the consent of the patient, but one can imagine that a refusal to participate could be a source of friction between employer and employee.

What the Telegraph failed to mention is that Health Management Limited is owned by Maximus, the controversial American company which was recently awarded the contract to carry out Work Capability Assessments, after Atos abandoned the contract.

Also not mentioned was the fact that the Medical Director at HML is Professor Mike O’Donnell – who was previously Chief Medical Officer at Atos. When this was pointed out last year, Professor O’Donnelldeleted his Linkedin profile.

Prior to being at Atos, Professor O’Donnell was Chief Medical Officer at Unum, a private insurance company which is alleged to have had a big influence over the Department for Work and Pensions in its reform of disability benefits and assessments, including the design of the Work Capability Assessment.

The Disability News Service has reported that in 2005, whilst at Unum, Professor O’Donnell wrote: “We know that our views and understanding are not yet in the mainstream of doctors’ thinking, but Government Policy is moving in the same direction, to a large extent being driven by our thinking and that of our close associates, both in the UK and overseas.” In 2012 legal websiteLawyersandSettlements.com reported, “Unum continues to suffer from a global reputation that it denies, delays or discontinues benefits in an alleged attempt to wear down policyholders in their pursuit of legitimate benefits.”

Maximus is also involved in the Work Programme, announcing this month that it “will formally take over the running of the Work Programme across North East Yorkshire and the Humber from 2 February 2015. MAXIMUS currently delivers the Work Programme in West London, the Thames Valley, Hampshire and the Isle of Wight.”

It is surely cause for concern that an American corporation is now so heavily involved in our welfare state. Maximus will now have the power to:

a) get involved in the medical treatment of people who are off work sick, in an effort to get them to return to work
b) act as a gatekeeper to sickness and disability benefits through the Work Capability Assessment, and
c) require people on those benefits to take part in the Work Programme, under threat of sanction.

Is there potential for a conflict of interest to arise here?

* More on the Fit For Work Service from Ekklesia: http://www.ekklesia.co.uk/node/20979

 Posted by at 12:05
Feb 242015
 

Reblogged from Ekklesia, article written by Bernadette Meaden: http://www.ekklesia.co.uk/node/20993

When Atos walked away from its contract to carry out Work Capability Assessments, the government needed to find a replacement. Today (29 October 2014) it was announced that the contract has been awarded to Maximus. Only time will tell of course, but for many disabled people the initial reaction may be, ‘out of the frying pan and into the fire’.

Maximus is an American corporation which has been accused of fraud in the US. It recently entered the health assessment ‘market’ in the UK by acquiring British company Health Management Limited (HML). Medical Director at HML is Professor Mike O’Donnell – who was previously Chief Medical Officer at Atos.

In Professor O’Donnell’s Linkedin profile, he says that at Atos he was, “Responsible for Clinical Governance throughout the organisation.”

Prior to being at Atos, Professor O’Donnell was Chief Medical Officer at Unum, a private insurance company which is alleged to have had a big influence over the Department for Work and Pensions in its reform of disability benefits and assessments.

The Disability News Service has reported that in 2005, whilst at Unum, Professor O’Donnell wrote: “We know that our views and understanding are not yet in the mainstream of doctors’ thinking, but Government Policy is moving in the same direction, to a large extent being driven by our thinking and that of our close associates, both in the UK and overseas.”

In 2012 legal website LawyersandSettlements.com reported, “Unum continues to suffer from a global reputation that it denies, delays or discontinues benefits in an alleged attempt to wear down policyholders in their pursuit of legitimate benefits.”

Disabled researcher and military veteran Mo Stewart, who has done a great deal of work on the connections between the DWP and Unum, stated :“The WCA is a replica of the assessment system used by Unum to resist funding insurance claimants.”

When Atos abandoned the contract for Work Capability Assessments, people may have hoped that a new company would mean a fresh start. Unfortunately the award of the contract to Maximus does not inspire confidence.

————

 Posted by at 12:01
Feb 232015
 

Many thanks to George Berger for this article:

 

A DWP reply to a Freedom of Information request implies that MAXIMUS will employ the same automated assessment aid as did Atos. It requires the claimant to answer questions about personal psychological states and behavioural capacities (say, about movement). Each question is called a descriptor, points are given to each answer, and these help a DWP decision maker (DM) to select the outcome of the entire Work Capability Assessment (WCA). The software, called Logic Integrated Medical Assessment (LIMA), is run on a computer that registers the answers and calculates a numerical score.

 

The WCA is controversial. For example, since the descriptors do not address any medical   issue, claimants are often forced by the DM to work or seek work while ill; the illness and stress can become increasingly serious. This has resulted in many deaths, some by suicide. Mounting pressure on DWP has compelled them to investigate 60 deaths. The actual number must be larger. The dangerous, irresponsible, WCA should be replaced by a humane procedure. Since LIMA is essential to the WCA, it must go.

 

But will it? The request might well have been designed to get an answer, so the next paragraph summarises the request and DWP’s reply. This will show that MAXIMUS intends to use LIMA when it takes over, in March 2015.

 

On 4 February 2005, the Secretary of State for Work and Pensions (SoS) granted Atos—then Atos Origin—a perpetual licence to ‘exploit’ LIMA. It has not been cancelled, but the SoS now owns the intellectual property rights to LIMA. The SoS now licenses MAXIMUS to use LIMA, while Atos will support the information technology (IT) infrastructure needed to run it for assessments. DWP will fund this IT and its required developments, e.g. bug fixing. If MAXIMUS requests any development, the company will negotiate terms with DWP.

 

Hence, MAXIMUS will use LIMA’s descriptors. Whilst the licence probably does not specify exactly what descriptors it must use, descriptors are essential parts of the software (which is why LIMA is claimed to embody ‘evidence based medicine’). By the second paragraph, they are medically dangerous, so I conclude that its last sentence is morally correct.

 Posted by at 18:25
Feb 212015
 

Logos for DPAC, Black Triangle, Mental Health Resistance Network, New Approach,  and UK Uncut

London Demo

Acts for the London Demo

Find your nearest protest

Protest on Social Media

Pictures and video to share

Join the Thunderclap

Balham ~ Bournemouth ~ Bradford ~ Brighton ~ Bristol ~ Cardiff ~ Croydon ~ Dundee ~ Ealing ~ Edinburgh ~ Glasgow ~ Gloucester ~ Hull ~ Huddersfield ~ Inverness ~ Ipswich ~ Leeds ~ Leicester ~ Lincoln ~ Manchester ~ Norwich ~ Portsmouth ~ Plymouth ~ Reading ~ Sheffield ~ Stockton-on-Tees ~ Sunderland ~ Toronto ~ Truro ~ Wrexham and Maximus HQ in central London.


See this great promo vid by @MarquisLeDain

See Paula Peter’s interview about the Day of Action in the famous Artist Taxi Driver, Chunky Mark’s Cab


The London Protest

Roll Up!, Roll Up! Roll Up!

Mark the return of the WCA (Work Capability Assessment) by attending

Maximarse: Same Circus, Different Clowns

Monday 2nd March @ 1pm,
Maximus HQ, 29 Queen Anne’s Gate, London SW1H.

Visit the Facebook Event Page

Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 5

While Atos may have left the ring, the WCA – The Greatest Sham on Earth, continues to amaze, astound and confound all who come across it. This flawed ‘functional assessment’ continues to baffle medical science, ignore centuries of barriers, fly in the face of irrefutable evidence, dismiss the experience of millions of disabled people; and most importantly of all – impoverish hundreds of thousands of people, in the pursuit of ‘reducing welfare’ costs in the name of austerity.

So far, almost 4.8 million (yes, you read it correctly) WCA’s have been carried out, with many disabled people forced on to schemes like the Work Programme, where only 26 000 have found any kind of paid employment. Meanwhile, support streams which actually support disabled people to find and stay in work, such as DLA (Disability Living Allowance) , Access to Work  & ILF (Independent Living Fund)  continue to be decimated by cuts or abolished altogether.

Ringmaster Iain Duncan Smith presides over the farce of a 3 ringed circus of the Department for Work and Pensions, Atos now Maximarse & Work Programme Providers. All are making disabled people perform meaningless tricks for the entertainment of politicians and the Daily Mail reading public, and this will continue to wreak havoc in the lives of millions of British people. Countless suicides have been blamed on DWP cuts to benefits, and not just by disabled people, but by coroners, journalists and MPs . The DWP itself is investigating up to 60 deaths, to establish their links to benefit cuts.

As part of the National Day of Action against Maximus, DPAC says ‘Scrap the WCA – No to Maximus’ and invites you to attend our tongue-in-cheek homage to the ridiculousness that the WCA is.

We will hold an inclusive circus event, bring acts and activities to entertain you and get involved in. Alternatively, you can join the 25+ towns and cities across the UK.

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Acts and entertainments for the London Demo

Roll Up!, Roll Up! Roll Up!

Gasp with awe and be inspired by our glorious & fandabulicious arts and entertainments for your delectation and delight!

Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 6

As introduced by our very own MC, the one and only  …… Rockin’ Paddy

(And if you’re all good boys and girls and ask him very very nicely, he might sing “Battle of Whitehall” for you too!)

Disabled people know all about having to jump through hoops, but we can still be wowed and mesmerised by the elegance, control and sheer beauty of the display by hoop artist ………. Alice Rose

 And now, from the sublime to the amazing, a display of fire antics that will have your jaw on the floor, we present you ……… Eddie “FireSmile” Grant

As musical interlude, to allow you to gain your composure, we present the Kilburn Unemployed Worker’s Group Choir presenting the inaugural public performance of their original composition “David Cameron is a W******

Back from their tour of the great cities of Paris, Berlin, Rome, Madrid, New York, and Los Angeles, we can present to you in all their glory, for one day only, their unforgettable, astounding, awe inspiring, performance of Work Related Activity……. Yes you can believe it, they really are here…………….

the DPAC Synchronised Box-Lifting Display Team!!!!!!!

No display of the circus arts would be complete without an act that will set your heart pounding and your bum-cheeks on the very edge of their seat, watch aghast as those zany disabled people attempt a spectacle that you will not believe ……..

The MILK CARTON RELAY RACE  !!!!!

Fed up with having just a face? Ever wanted to look like a tiger ? a clown ? or a wombat ?

We can help you – visit our face painting artiste ……

the Great Zelda!!!!

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Find Your Nearest Protest

Protest

Location

Time(s)

Events Page

Balham

Irene House, 218 Balham High Road, Balham, London, SW12 9BX

10.30 am – 12noon

https://facebook.com/events/921882261178305/

Bournemouth

Bournemouth Assessment Centre, Tamarisk House, 1 Cotlands Road, Bournemouth, BH1 3BG

1:30pm – 2:30pm

https://www.facebook.com/events/1439972619627216/

Bradford

Bradford City Centre, Wool exchange buildings, 22 Bank Street, Bradford, BD1 1PR

8.30 am to 10.30 am

https://www.facebook.com/events/1589908967913041/

Brighton

West Lees House, 21-35 Dyke Road, Brighton, BN1 3GD, (North End of the Clock Tower, Next to Old Job Centre.)

1pm

https://www.facebook.com/events/1542104427509/

Bristol

Medical Assessment Centre, Government Buildings. Flowers Hill, Brislington, Bristol, BS4 5LA

Cardiff

Run by DAN Cmyru

Block 2, Government Buildings, St Agnes Road, Gabalfa, Cardiff, CF14 4YJ.

1 -4 pm

https://www.facebook.com/events/1541199339470550/

Croydon

Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA

10 am – 6pm.

https://www.facebook.com/events/641182419342826/

Dundee

Run by Scottish Unemployed Workers Network

Meet outside Boots

1pm

For futher details, contact SUWN at admin@scottishunemployedworkers.net

Ealing

Medical Assessment Centre/Ealing Job Centre

86-92 Uxbridge Road

West Ealing London W13 8RA

9 am -10.30 am

https://www.facebook.com/events/876381712418630/

Edinburgh

Argyle House, 3 Lady Lawson Street, Edinburgh, EH3 9SJ

1pm-3pm

https://www.facebook.com/events/334127460115256/

Glasgow

Corunna House, 29 Cadogan Street, Glasgow, G2 7RD

12.30 -2.30 pm

https://www.facebook.com/events/1429430507348206/

Gloucester

Job Centre Plus, Cedar House, Spa Road, Gloucester, GL1 1XL


11am – 4pm

https://www/facebook.com/events/881341618589011/

Huddersfield

Huddersfield Jobcentre Plus Castle House, Market Street, Huddersfield, HD1 2NE

11am to 12.30pm

 

Hull

Job Centre Plus, Hill Britannia House, 2 Ferensway, Hull HU2 8NF

(Organised by Hull People’s Assembly)

1pm to 2 pm

https://www.facebook.com/events/1508382406051019/

Ipswich

Medical Assessment Centre, St. Felix House, Silent Street, Ipswich, Suffolk, IP1 1TF.

1 pm to 4 pm

https://www.facebook.com/events/1513102252288548/

Leeds

Leeds Briggate LS1 6NP (meet near the Bodyshop)

12 noon until 2 pm

https://www.facebook.com/events/369677073211238/

Leicester

1st Floor, Rytland Centre, Halford Street, Leicester, LE1 1TQ

1pm – 3.30 pm

https://www.facebook.com/events/522105471264765/

Lincoln

Medical Assessment Centre, Viking House, 98 Newland

1 pm to 3.30 pm

https://www.facebook.com/events178533808358604/

London Central Maximus HQ

Maximus HQ Level 1, Queen Anne’s Gate, London, SW1H 9BU

1 – 5 pm

https://www.facebook.com/events/771842739517758/

Manchester

Albert Bridge House, Bridge Street, Manchester, M60 9AT

12 noon until 4 pm

https://www.facebook.com/events/346833825508275/

Norwich

St Mary’s House, Duke St, Norwich. NR3 1QA

1pm

https://www.facebook.com/events/790624161029820/

Portsmouth

Medical Assessment Centre, Wingfield House, 316-334 Commercial Road, Portsmouth PO1 4TA

1 pm until 5 pm

http://www.facebook.com/events/1609767919257826/

Plymouth

Argosy house, longfield road, plympton, plymouth, PL6 8LS

12 noon until 3 pm

https://www.facebook.com/events/951081494902471/

Reading

St Mary’s Butts, Reading, RG1 2LG

11 am – 1 pm

https://www.facebook.com/events/1404292959867177/

Sheffield

Medical Assessment Centre, 1 Hartshead Square, Sheffield, S1 2FD.

1- 3 pm (meet first at 12.30 pm at City centre)

https://facebook.com/events/1526799147602672/

Stockton-on-Tees

Thornoby Assessment Centre, 2nd Floor, Christine House, Sorbonne Close, Thornoby, Stockton-On-Tees

12 noon – 1pm

 

https://www/facebook.com/events/387893081383780/

Sunderland

Sunderland Job Centre, 60-66 John Street, Sunderland, Tyne and Wear SR1 1QT

11 am-1pm

https://www.facebook.com/events/780811318671686/

Toronto

Office of Maximus Canada
56 Aberfoyle Crescent, at Islington Subway Station. More info here

11 am EST

4pm UK time

https://www.facebook.com/events/140258373338318/

Truro

Pydar House, Pydar Street, Truro, Cornwall, TR1 2XD (the current WCA Assessment Centre) After a while spent there protest will move on to  Truro City Centre  outside the JobCentre Plus

12 noon until 2 pm

https://www.facebook.com/events/1002956276384446/

Wrexham

Medical Assessment Centre, Ty Maelor, 15-17 Grosvenor Road, Wrexham LL11 1BW

1pm – 3pm

https://www.facebook.com/events/519696384836975/

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Social Media

If you can’t make it to one of the demos – Join us on twitter to protest online

Send your own tweets using the hashtags #ScrapWCA and #Maximarse or use our tweetlist :

Don’t forget to keep an eye on the DPAC Twitter Account @dis_ppl_protest for updates, pictures and live video feeds from the Day of Action

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Pictures and Video to share

Video

Promotion Video for the protest by award winning animator Hannah Maines

Artwork

You can download any of these images (Just right-click on the image and select “Save Image As…” or “Save Picture As…..”) to share over Twitter and Facebook or print out to use at the protests around the country

Cartoon Maximus - Same Circus - Different Clowns by Phil Evans

Cartoon Maximus – Same Circus – Different Clowns by Phil Evans

…. and some of Brian Hilton’s magnificent artwork :

Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 6Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 5Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 4IMG_3552Brian Hilton Artwork for the Maximus Day of action, number 2. Same Circus, Different Clowns version 2Brian Hilton Artwork for the Maximus Day of action, number 1. Same Circus, Different Clowns

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How to Join the Thunderclap for the Maximus Day of Action

 

Go to the Link: https://www.thunderclap.it/projects/21931-maximus-day-of-action?locale=en (Either by clicking on the link above or copying and pasting it into your browser)

On the Thunderclap webpage, the picture below shows the webpage you should see, after clicking the link above

Image of the Thunderclap screen for the Maximus Day of action

To support with Facebook. Click on the red area with the text “support with FACEBOOK” and then see part 1 below

To support with Twitter. Click on the red area with the text “support with TWITTER” and then see part 2 below

Notes:

i). You can join with Twitter and Facebook, if you have accounts with both, it doesn’t have to be one or the other.

ii). Instructions for supporting with tumblr are not given here as this is not generally used.

1 Support with Facebook

If you have clicked on “support with Facebook” in the screen above, you should now see a screen like this.

Image of the Thunderclap Facebook signup screen

The centre of the screen shows what will appear when the thunderclap happens at noon on the day of action. This is what will appear on your facebook page (you don’t have to be using facebook at the time, or even logged in, but it won’t matter if you are).

If you want, you can add your own message to appear when the thunderclap goes off (but you don’t have to do this), just type your message in the grey area which has the text “Make It your own! Add a custom message”

Complete the process of Joining the thunderclap on Facebook, click where it says “+ Add My Support” in the box in red at the bottom of the screen.

You will then get an acknowledgement message to say that you have joined, and that’s it, you’re done!

2. Support with Twitter

If you have clicked on “support with Twitter” in the screen above, you should now see a screen like this:

Screenshot from 2015-02-17 06:43:01

The centre of the screen shows what will appear when the thunderclap happens at noon on the day of action. This is what will appear as a tweet that you have sent (you don’t have to be using twitter at the time, or even logged in, but it won’t matter if you are).

If you want, you can change the tweet message that appears when the thunderclap goes off (but you don’t have to do this), just type your message in the grey area under the text “Make It your own! Add a custom message”

To proceed with Joining the thunderclap on Twitter, click where it says “+ Add My Support” in the box in red at the bottom of the screen.

You will then see a screen which says “Authorise Thunderclap to use your account” (shown below).

Screenshot from 2015-02-17 06:43:24

Click on the “Authorize app” in blue on the left hand side of the screen.

You will then get an acknowledgement message to say that you have joined, and that’s it, you’re done!

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 Posted by at 23:55
Feb 152015
 

Reblogged from Johnny Void, with thanks

maximusfbUS based multinational Maximus could be set to expand their monopoly over the lives of sick and disabled people by buying up what’s left of soon to be privatised Remploy.  This brazen move is sure to inflame anger against the company who are already facing protests after winning the contract to take over running the despised Work Capability Assessment from Atos.

Shortly after the government embarked on the cruel and vindictive closure of the Remploy factories, parts of the organisation were hived off and turned into a sort of state run welfare-to-work company.  Then last year it was announced this would be sold off to the private sector under an initiative bizarrely called Project Jupiter.

Just two companies have submitted bids to buy Remploy, Maximus and Prospects.  Both of these companies are already involved in the welfare-to-work  sector and the Remploy deal comes with a big juicy DWP contract to run the Work Choice scheme, alongside contracts to run parts of the Work Programme and the Access To Work scheme for disabled workers.  In other words they buy Remploy and the DWP spends the next few years giving them their money back.

Maximus have even produced a cringe-making youtube video (comments currently open) for the staff at Remploy with sinister Chief Executive Richard Montoni and his glassy-eyed corporate lacky Bruce Caswell spinning away the crimes of these profit hungry vultures.  Do not belive the fucking hype.  Richard Montoni earns a staggering $5 million a year to spout this shit.   In the US Maximus have faced both protests and law suits as they have gobbled up ever more public services, including contracts to disqualify people from free healthcare.  In Saudi Arabia they quite happily operate a gender segregated workforce, with ‘male candidates preferred‘ for some roles despite their claim to be equal opportunity employers.  In the UK they are already heavily involved in workfare and the harrowing benefit sanctions regime which has been linked to a growing number of suicides.

Should Maximus be successful in buying Remploy then their power over sick and disabled people’s lives will be chilling and unprecedented.  Disabled people who needs funding for adjustments at work through Access To Work will be assessed by Maximus.  People who need to take time off due to sickness or disability will soon have their absence acredited by Maximus, not their GP, as part of their Fit For Work contract.  If someone has to leave work because of a health condition then it will be a Maximus run Work Capability Assessment which decides whether they are eligible for sickness and disability benefits.  If they are found fit for work, or even possibly able to work in the future, then, depending on where they live they may be sent on the Work Programme.  With Maximus.  If unemployed disabled people want to join the so far voluntary Work Choice scheme then they will be sent to Maximus.  These bastards need to be stopped.

The decision on who gets to buy Remploy will be made in the next few weeks with an announcement expected in March.  You can share your thoughts with them on twitter @Remploy and @MAXIMUS_news.

In the meantime please spread the word about the Day of Action Against Maximus set to take place on the 2nd March.  Please tweet, share, blog and post everywhere: https://dpac.uk.net/2015/01/maximus-day-of-action-2nd-of-march-list-of-events-around-the-uk-scrapwca/

Above pic from: https://www.facebook.com/PhillEvansIllustration

 Posted by at 17:21
Feb 082015
 

Further plans are being put in place for more social media activies for the day, and updates will appear on this page as plans are finalised, so keep watching this space. You can find out what actions are taking part around the country here or get details of the central London protest here

Join the Day of Action Thunderclap on Twitter and Facebook

You can register to take part in the Thunderclap set to go off at noon on the day of action. If you are new to Thunderclap, there are some instructions on how to sign up lower down the page, below this red box. If you already know how to sign up for Thunderclap, you can use the box below.

Images to share on social media

(Just right-click on the image and select “Save Image As…” or “Save Picture As…..”)
Brian Hilton Artwork for the Maximus Day of action, number 1. Same Circus, Different ClownsBrian Hilton Artwork for the Maximus Day of action, number 2. Same Circus, Different Clowns version 2
IMG_3552Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 4Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 5Brian Hilton Artwork for the Maximus Day of action, Same Circus, Different Clowns version 6


How to Join the Thunderclap for the Maximus Day of Action

 

Go to the Link: https://www.thunderclap.it/projects/21931-maximus-day-of-action?locale=en (Either by clicking on the link above or copying and pasting it into your browser)

On the Thunderclap webpage, the picture below shows the webpage you should see, after clicking the link above

Image of the Thunderclap screen for the Maximus Day of action

To support with Facebook. Click on the red area with the text “support with FACEBOOK” and then see part 1 below

To support with Twitter. Click on the red area with the text “support with TWITTER” and then see part 2 below

Notes:

i). You can join with Twitter and Facebook, if you have accounts with both, it doesn’t have to be one or the other.

ii). Instructions for supporting with tumblr are not given here as this is not generally used.

1 Support with Facebook

If you have clicked on “support with Facebook” in the screen above, you should now see a screen like this.

Image of the Thunderclap Facebook signup screen

The centre of the screen shows what will appear when the thunderclap happens at noon on the day of action. This is what will appear on your facebook page (you don’t have to be using facebook at the time, or even logged in, but it won’t matter if you are).

If you want, you can add your own message to appear when the thunderclap goes off (but you don’t have to do this), just type your message in the grey area which has the text “Make It your own! Add a custom message”

Complete the process of Joining the thunderclap on Facebook, click where it says “+ Add My Support” in the box in red at the bottom of the screen.

You will then get an acknowledgement message to say that you have joined, and that’s it, you’re done!

2. Support with Twitter

If you have clicked on “support with Twitter” in the screen above, you should now see a screen like this:

Screenshot from 2015-02-17 06:43:01

The centre of the screen shows what will appear when the thunderclap happens at noon on the day of action. This is what will appear as a tweet that you have sent (you don’t have to be using twitter at the time, or even logged in, but it won’t matter if you are).

If you want, you can change the tweet message that appears when the thunderclap goes off (but you don’t have to do this), just type your message in the grey area under the text “Make It your own! Add a custom message”

To proceed with Joining the thunderclap on Twitter, click where it says “+ Add My Support” in the box in red at the bottom of the screen.

You will then see a screen which says “Authorise Thunderclap to use your account” (shown below).

Screenshot from 2015-02-17 06:43:24

Click on the “Authorize app” in blue on the left hand side of the screen.

You will then get an acknowledgement message to say that you have joined, and that’s it, you’re done!

 Posted by at 18:09
Feb 012015
 
Maximus are taking over the Work Capability Assessment Contract on 1st March 2015.  But Maximus are also a Work Programme Provider and have been involved in the Work Programme since the implementation of Labour’s Flexible New Deal.
Have you had experience of Maximus and the Work Programme? What happened?, How did Maximus treat you?  Were you sanctioned?.
Your voice matters, and sharing your personal testimony will empower others to do the same too as well as helping us to campaign against Maximus, the WCA, the Work Programme and Sanctions.
You can e mail DPAC your personal testimony here mail@dpac.uk.net
We will never disclose your name or personal information without your permission, but we may use your testimony (after your name and all personal details have been securely removed) to campaign against this, by publishing it within a report or as a quote for other campaigning material.
Please tell us if you don’t want your information published and we will not do so, but your information will still help us to understand what is happening.

Take part in the Day of Action against Maximus 2nd of March – at one of these protest locations around the UK or on social media (details to follow)

 Posted by at 15:01
Jan 232015
 

See Information about the Day of Action on Social Media here

Cartoon Maximus - Same Circus - Different Clowns by Phil Evans

Cartoon: Maximarse – Same Circus – Different Clowns by Phil Evans. You can more of his work on his Facebook Page https://www.facebook.com/PhillEvansIllustration

Planning for the Day of Action to Welcome Maximarse to their new role as assessors for the cruel and hateful WCA is taking shape, and we now have actions planned or in planning for:

Aberdeen, Balham, Bournemouth, Bradford, Brighton, Cardiff, Croydon, Dundee, Ealing, Edinburgh, Glasgow, Hull, Inverness, Ipswich, Leeds, Leicester,  Lincoln,  Manchester,  Norwich, Portsmouth, Plymouth, Reading, Sheffield, Sunderland, Toronto, Truro, Wrexham and Maximus HQ in central London.

If you can get to one of these protests – great ! You can see details of each event list below. If you would like to contact the organisers of any of the actions beforehand – mail us on mail@dpac.uk.net and we will be able to put you in contact with them.

Keep an eye on this page – we will keep it updated with locations all over the UK where actions are planned, and details of new actions are coming in to DPAC central thick and fast so keep an eye out for updates.

If there isn’t a protest where you live – why not organise one? – we can help you with advice, leaflet designs, placard designs and put you in contact with local groups near to you, if you are interested email us on mail@dpac.uk.net

If you can’t make a protest, we are going to have a social media day of action as well. Details of that will be going up on this website in the near future.

Finally, at the end of this post, we have included an instructional video on how to organise a DPAC protest that we think everyone should see.

We would just like to add that the Day of Action is aimed at the objective of ending the Work Capability Assessments and destroying the credibility of Maximus which should be relatively easy to do given their appalling track record. We do not want these protests to give Maximus or their new employee, Sue Marsh, an opportunity to accuse us of attacking their poor staff as ATOS falsely claimed.

Logos for DPAC, New Approach, Black Triangle and Mental Health Resistance Network** Stop Press **  UKUncut will be joining with us to take part in the Day of Action against Maximus

*** Stop Stop Press ** We have been informed that our friends and allies in Canada, Ontario Coalition Against Poverty will be holding a solidarity action with us against Maximus Offices in Toronto – details of this to follow


MASS DAY OF ACTION AGAINST MAXIMUS! 2ND MARCH 2015.

Protest

Location

Time(s)

Events Page

Aberdeen

Details to be announced

Balham

Irene House, 218 Balham High Road, Balham, London, SW12 9BX

10.30 Am – 12noon

https://facebook.com/events/921882261178305/

Bournemouth

Details to be announced

Bradford

Bradford City Centre, Wool Exchange Buildings, 22 Bank Street, Bradford, BD1 1PR

8.30 am to 10.30 am

https://www.facebook.com/events/1589908967913041/

Brighton

West Lees House, 21-35 Dyke Road, Brighton, BN1 3GD, (North End of the Clock Tower, Next to Old Job Centre.)

1pm

https://www.facebook.com/events/1542104427509/

Cardiff

Run by DAN Cmyru

Block 2, Government Buildings, St Agnes Road, Gabalfa, Cardiff, CF14 4YJ.

1 -4 pm

https://www.facebook.com/events/1541199339470550/

Croydon

Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA

10 am – 6pm.

https://www.facebook.com/events/641182419342826/

Dundee

Details to be announced

Ealing

Medical Assessment Centre/Ealing Job Centre, 86-92 Uxbridge Road, West Ealing London W13 8RA

9 am -10.30 am

https://www.facebook.com/events/876381712418630/

Edinburgh

Argyle House, 3 Lady Lawson Street, Edinburgh, EH3 9SJ

1pm-3pm

https://www.facebook.com/events/334127460115256/

Glasgow

Corunna House, 29 Cadogan Street, Glasgow, G2 7RD

12.30 -2 pm

https://www.facebook.com/events/1429430507348206/

Hull

Job Centre Plus, Hill Britannia House, 2 Ferensway, Hull HU2 8NF

(Organised by Hull People’s Assembly)

1pm to 2 pm

https://www.facebook.com/events/1508382406051019/

Inverness

Details to be announced

Ipswich

Medical Assessment Centre, St. Felix House, Silent Street, Ipswich, Suffolk, IP1 1TF.

1 pm onwards.

https://www.facebook.com/events/1513102252288548/

Leeds

Leeds Briggate LS1 6NP (meet near the Bodyshop)

12 noon until 2 pm

https://www.facebook.com/events/369677073211238/

Leicester

1st Floor, Rytland Centre, Halford Street, Leicester, LE1 1TQ

https://www.facebook.com/events/522105471264765/

Lincoln

Medical Assessment Centre, Viking House, 98 Newland

1 pm onwards

https://www.facebook.com/events178533808358604/

London Central Maximus HQ

Maximus HQ Level 1, Queen Anne’s Gate, London, SW1H 9BU

1 – 5 pm

https://www.facebook.com/events/771842739517758/

Manchester

Albert Bridge House, Bridge Street, Manchester, M60 9AT

12 noon until 4 pm

https://www.facebook.com/events/346833825508275/

Norwich

St Mary’s House, Duke St, Norwich. NR3 1QA

1pm

TBA

Portsmouth

Medical Assessment Centre, Wingfield House, 316-334 Commercial Road, Portsmouth PO1 4TA

1 pm until 5 pm

http://www.facebook.com/events/1609767919257826/

Plymouth

Argosy house, longfield road, plympton, plymouth, PL6 8LS

12 noon until 3 pm

https://www.facebook.com/events/951081494902471/

Reading

St Mary’s Butts, Reading, RG1 2LG

11 am – 1 pm

https://www.facebook.com/events/1404292959867177/

Sheffield

Medical Assessment Centre, 1 Hartshead Square, Sheffield, S1 2FD.

1- 3 pm (meet first at 12.30 pm at City centre)

https://facebook.com/events/1526799147602672/

Sunderland

Sunderland Job Centre, 60-66 John Street, Sunderland, Tyne and Wear SR1 1QT

11 am-1pm

Toronto

Details to be announced

4pm UK time

Truro

Pydar House, Pydar Street, Truro, Cornwall, TR1 2XD (the current WCA Assessment Centre)

After a while spent there protest will move on to  Truro City Centre  outside the JobCentre Plus

12 noon until 2 pm

https://www.facebook.com/events/1002956276384446/

Wrexham

Medical Assessment Centre, Ty Maelor, 15-17 Grosvenor Road, Wrexham LL11 1BW

1pm – 3pm

https://www.facebook.com/events/519696384836975/


 Posted by at 17:38
Jan 192015
 

Reblogged from Johnny Void, with the usual thanks

Centre for Health and Disability Assessments - The logo likely to be used on the paperwork for the Work Capability Assessment

The logo likely to be used on the paperwork for the Work Capability Assessment

Maximus – the US based firm brought in to replace Atos to carry out benefit assessments – will hide their corporate identity behind a hastily erected front company in an attempt to avoid damage to their brand The Guardian revealed yesterday.

According to the paper, the company will not use its logo on letters sent to claimants facing the notorious Work Capability Assessment, instead using a neutral name such as “The Centre for Health and Disability Assessment”.  In fact this company has been up and running since June 2014, suspiciously several months before it was announced that Maximus would be taking over the contract from Atos.  The Guardian should probably have known this, because they are currently running an advertisement for a Social Media Manager for the new company on the recruitment part of their website.

The company was established by senior Maximus directors Leslie Wolf and William Smith and is based in the their offices in East Sussex..  Already they are using this fake ID to recruit Functional Assessors and other staff to work on the new contract with the DWP as they desperately attempt to find enough healthcare professionals who are nasty enough to take on the role.

The suffering caused by the Work Capability Assessment is well documented with an ever growing list of tragic deaths linked to the process.  Despite this Maximus claim that the press coverage of Atos and their shambolic handling of the assessments has been “unjustifiably negative” and that in future people should blame the government if they don’t like what Maximus does.   This incidentally was exactly the same line Atos used when they whined about people complaining about them.  The idea that it is perfectly possible to hold governments responsible for the shitty things they do, and equally condemn the vile shitbags who profit from them, never seems to have occurred to this mercenary bunch of vultures.

It looks like Maximus are also using the same medical recruitment firm that Atos used to hire staff.  Any healthcare professional considering working for these bastards should remember the words of a former Atos disability analyst:

“The job was making me sick …. It’s against my principles to treat people with long term illnesses in such a disgusting way, so I had to give it up.

“People go into those interviews and talk openly to you because you are a nurse and they trust you.

“Then your skills are used against them, to take away their benefits and destroy their lives.

“I can’t be a part of that.”

Join the Day of Action Against Maximus called by Disabled People Against Cuts on March 2nd.

Maximus Day of Action 2nd March A5 leaflet front and back 06

 Posted by at 23:56
Jan 152015
 

Reblogged from Johnny Void with thanks
Maximus Male Only Job Advert in SaudiIn Saudi Arabia – where Maximus operate welfare-to-work style schemes for the government – gay, lesbian and transgender people can face punishments ranging from flogging, to imprisonment and even execution.  Women are forbidden from carrying out many jobs, and workplaces operate under strict gender segregation.  The regime’s Saudization programme means that companies in the private sector who employ non-Saudi nationals may be charged a fee or even prohibited from carrying out government contracts.

Yet on their website Maximus Gulf claim to be an equal opportunity employer who recruit people without regard to “race, color, gender, age, religious beliefs, national origin, disability, sexual orientation”.  This is of course a lie, as this advertisement for a Business Manager with the company – asking for a male candidate and Saudi nationals only – clearly demonstrates.  It is not the only job vacancy with the company that appears to specify gender requirements, and this is hardly surprising since Maximus themselves quite happily operate a segregated workforce in the country.

Which shows just what a breath-taking fucking hypocrite their UK Marketing Director @mariodunn1 is when he tweets things like this:

Mario Dunn Tweet

It seems that Sue Marsh is not the only one prepared to throw away deeply held  principles when a big fat Maximus cheque lands on the doorstep.

Join the Day of Action against Maximus called by Disabled People Against Cuts on March 2nd.

Maximus Day of Action 2nd March A5 leaflet front and back 06

 Posted by at 23:17
Jan 152015
 

Reblogged from Johnny Void, with thanks

Tweet posted by Mario Dunn Maximus Marketing Manager Called The NUS Student Wankers And Described A Guardian Contributor As Cretinous

Believe it or not the above tweet referring to the NUS as student wankers was posted by Mario Dunn, the Communications & Marketing Director for Maximus – the company taking over from Atos to carry out the despised assessments for sickness and disability benefits.

Dunn is a former special advisor to the Labour Party who worked at the Department of Health between 2005-2010.  Now he is responsible for “all aspects of communications, stakeholder engagement, marketing and brand management” for Maximus but still has the time to have tantrums on twitter – usually in defence of the crimes of the Israeli government.  He is also passionate in his support of Tony Blair, calling a piece which mildy criticised the former Prime Minister ‘cretinous’.  His choice of language perhaps reveals the truth about attitudes towards disabled people at Maximus.

Dunn will be working with Bill Gunnyeon the former DWP chief medical adviser who it was revealed this week will also now be working for Maximus.  He will join former Atos medical director Professor Michael O’Donnell who joined Maximus last year and who previously worked for UNUM, the insurance company who boasted about ‘driving government thinking’ on reforms to sickness and disability benefits.

Maximus have claimed they will be different to Atos.  So far they look exactly the fucking same.

Join the Day of Action Against Maximus on March 2nd – please spread the word – facebook page now up.

Maximus Day of Action 2nd March A5 leaflet front and back 06

 Posted by at 14:48
Jan 122015
 

Are you more or less likely to fight Maximus since it hired Sue Marsh?

This is a question that all disability activists need to ask themselves and need to answer.

But before that, let’s review the situation:

The WCA:

The WCA is in a state of virtual collapse and the last WCA review undertaken by Dr Lichfield raises more questions than it answers. Having access to all DWP statistics, Dr Lichfield is at loss to explain the huge increase in the number of claimants placed in the Support Group, which has now reached 70%. When the WCA was introduced in 2008 under Labour, this figure was 8% and nothing has been done in the meantime which could explain such an increase. Most recommendations from Dr Harrington and Lichfield dealt with the claimants’ journey, the quality of communications, the training of assessors, but they never addressed or attempted to modify the descriptors which have been failing so many claimants, especially those with mental health or fluctuating conditions. Moreover, some of the first recommendations made and accepted by DWP are still waiting to be implemented.

So what is happening? One clue can be found in the minutes of a meeting of Manchester Welfare Advisers in Manchester in July 2014 (salford-gmwrag-minutes-2014.docx), highlighting how the Decision Makers were overturning decisions at the stage of Mandatory Reconsiderations to ‘avoid appeals at all cost’. This does not mean claimants are not entitled to ESA or to be in the Support Group, but that the outcomes of MR are fed into the data system much earlier. Remember that there has always been an 8 month timelag in the publication of ESA statistics, but this timelag is 14 months for appeal outcomes, so the picture we are now getting is a more accurate one as confirmed by a recent DWP press release  boasting of a huge reduction in benefit dispute waiting times, from 6 months to under a fortnight on average (to be taken with a pinch of salt as coming from the DWP).  In the same meeting minutes, it is highlighted that DWP holds on to the appeal outcomes for 14 months, if found in favour of DWP. This confirms the suspicion that DWP has always been able to manipulate the ESA statistics by selectively releasing or withholding data. Faced today with a UN inquiry and a General Election, DWP wants to give the impression that the WCA is working well, that the number of appeals has drastically dropped (around 90% from the previous year), while not giving any information on the number of MR which have led to an overturned decision, and maintaining a backlog of around ½ million claimants in the assessment phase (a rough estimate as no figures have been published), which is also one way of keeping the number of JSA claimants artificially low.

Coming back to Dr Lichfield, he is challenging the notion that the WCA is the right instrument for determining benefit entitlement, but recommends sticking to it in the absence of any off-the-shelf alternative.

 

Maximus

Much has been said about Maximus, and even its new Head of Customer Experience said when the choice of Maximus for disability assessments was announced: It’s as though the DWP actively searched out the worst provider they could find. Many have commented that perhaps Maximus were the only company willing to take on such a poisoned chalice. Ultimately, changing work capability assessment provider will do nothing to address the very significant flaws of the employment and support allowance system itself – 700,000 people are now stuck in limbo waiting for an assessment. If this was another issue the public would be up in arms.”

This is a company which defrauded the US government in 2007 by creating documents for non existant state debt or medical expenses (for good examples of this, follow this link to open the pdf documents ), which got the contract in 2013 for the Independent Medical Review programme in California, leading to four out of every five cases reviewed by Maximus being denied treatment, which in British Columbia, Canada, under the name of Themis, is running the  Family Maintenance Enforcement Program, which manages the collection and enforcement of child support obligations under court orders. These enforcement actions range from  monetary penalties, credit reporting, passport revocation, drivers license suspensions, bank account seizures, wage garnishment and the threat of jail time and have caused hardship, emotional injury, instability and in some cases suicides.

Maximus is also contracted by the Australian government to provide independent observers for unaccompanied minors in the immigration detention centre where Serco guards used force on minors  while providing care and support services to unaccompanied minors in other immigration detention centres, but it is one of the major players in the Welfare for work programmes in Australia.

 

Which leads us to its membership of ALEC (American Legislative Exchange Council) until at least 1995.  After this date, the name of the corporate funders of ALEC are not known,  but ALEC has been instrumental and a major force in the privatisation of the most profitable aspects of government, in particular areas in which Maximus has direct interests.

But there is at least one story with an happy ending, in Illinois,: where Maximus’ contract was terminated in 2013 and returned to state employees because it was found that in assessing benefit eligibility, Maximus recommendations were rejected in 25 percent of cases where they found recipients ineligible; in cases where they recommended changes in benefit levels, fully 50 percent were found to be in error.”

This is the company hired by DWP to assess benefit eligibility of claimants in the UK.

 

Which brings us back to the initial question: Are you more or less likely to fight Maximus since it hired Sue Marsh?

If the response is less likely, it is fair to ask whether that was Maximus’ intention all along. Another question which needs to be asked is how long Sue Marsh will be given a chance to succeed where 5 independent WCA reviews and endless Parliamentary debates and public pressure have failed. What will be the success criteria and at which point will suffering and deaths of claimants become too much and too many for a conscience to bear?

I can already hear the argument of the monkey and the organ grinder about Maximus, which is a valid argument. But it is the withdrawal of Atos under the pressure of activists and direct action which led to the collapse of the WCA. Maximus identifies as one of its main corporate risks:

“Negative media coverage could adversely affect our reputation and our ability to bid for government contracts.”

So let’s go for Maximus and make its brand as toxic as that of Atos. Support the 2nd of March mobilisation of DPAC.

 

 

For more information about Maximus, see DPAC previous post: ’The private provider which not only denies benefits but also treatment

 

 

 

 

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 Posted by at 10:47
Jan 092015
 

Join The Day Of Action Against Maximus

Maximus Day of Action 2nd March A5 leaflet front and back 06

You can download this A5 leaflet to print, share, tweet and put on facebook here or just the front page here  and you can find more information on the Facebook Event Page


 

A national day of action has been called on March 2nd 2015 against Maximus, the company set to take over from Atos running the despised Work Capability Assessments (WCAs) for sickness and disability benefits.

These crude and callous assessments have been used to strip benefits from hundreds of thousands of sick and disabled people after a quick computer based test ruled them ‘fit for work’.  A growing number of suicides have been directly linked to this stressful regime, whilst charities, medical staff and claimants themselves have warned of the desperate consequences for those left with no money at all by the system.

In a huge embarrassment for the DWP, the previous contractor Atos were chased out of the Work Capability Assessments after a sustained and militant campaign carried out by disabled people, benefit claimants and supporters.  In a panicky effort to save these vicious assessments Iain Duncan Smith hired US private healthcare company Maximus to take over from Atos this coming April.

This is not the only lucrative contract the Tories have awarded this company.  Maximus are also involved in helping to privatise the NHS, running the Fit for Work occupational health service designed to bully and harass people on sick leave into going back to work.  Maximus also run the notorious Work Programme in some parts of the UK, meaning that disabled people found fit for work by Maximus may then find themselves sent on workfare by Maximus.  There is no greater enemy to the lives of sick and disabled people in the UK today than this multi-national poverty profiteer who even are prepared to run welfare-to-work style schemes for the brutal Saudi Arabian government.

Maximus have boasted they will not face protests due to their involvement in the Work Capability Asessments and have even stooped as low as hiring one prominent former disability campaigner on a huge salary in an effort to quell protests against their activities.  We urgently need to show them how wrong they are and call for all disabled people, benefit claimants and supporters to organise against this vicious bunch of profiteering thugs.

Please organise in your local area and spread the word.

Maximus are likely to use the same assessment centres as Atos whilst a list of their premises which provide (privatised) healthcare services can be found below, and a list of Maximus offices where they provide welfare-to-work services can be found below that.

In Central London protesters will gather outside Maximus HQ on  at 1pm or 1.30pm. Level 1 Quuen Anne’s Gate, London SW1H 9BU, just round the corner from the DWP.

Look out for online action to be called on the same day.


 

List of Maximus Health programme Locations

Manchester

12 Edward Court, Altrincham Business Park | Altrincham, WA14 5GL
Tel: 0845 894 1664

Birmingham

2 Home Farm Courtyard, Meriden Road | Berkswell, CV7 7BG
Tel: 0845 504 0230

London (City)

Boston House, 63-64 New Broad Street | London, EC2M 1JJ
Tel: 0845 504 0200

London Bridge

3rd Floor, 115 Southwark Bridge Road | London, SE1 0AX
Tel: 0845 504 0202

HML Transport (Derby)

41 Brunel Parkway, Pride Park | Derby, DE24 8HR
Tel: 0845 504 0280

 

Employment and Works programmes

London Branches

Ilford

1st Floor, Newbury House, 890-900 Eastern Ave | Newbury Park, Illford, Essex, IG2 7HY
Phone: 0203 551 7595 | Fax: 0208 599 5218 | ilford@maximusuk.co.uk

Camden

2nd Floor, Bedford House, 125-133 Camden High St | London, NW1 7JR
Phone: 0203 551 7477 | Fax: 0203 551 7480 | camden@maximusuk.co.uk

Ealing

2nd Floor, 84 Uxbridge Rd | Ealing, London, W13 8RA
Phone: 0203 551 7488 | Fax: 0203 551 7495 | ealing@maximusuk.co.uk

Hammersmith and Kensington

Brook House, 235 -239 Shepherds Bush Rd | Hammersmith, London, W6 7AN
Phone: 0203 551 7499 | Fax: 0203 551 7500| hammersmith@maximusuk.co.uk

Hillingdon (Hayes)

914-918 Uxbridge Rd | Hayes, Middlesex, London, UB4 0RW
Phone: 0203 551 7525 | Fax: 0203 551 7526 | hillingdon@maximusuk.co.uk

Islington

2nd Floor, Unit 7, Blenheim Court, 62 Brewery Rd | Islington, London, N7 9NY
Phone: 0203 551 7535 | Fax: 0203 551 7540 | islington@maximusuk.co.uk

Peckham

Ground Floor, 218-222 Rye Lane | Peckham, London, SE15 4NL
Phone: 0203 5517565 | Fax: 0207 6351794 | peckham@maximusuk.co.uk

Romford

3rd Floor, Lambourne House, 7 Western Rd | Romford, Essex, RM1 3LD
Phone: 01708 629208 | Fax: 01708 629212 | romford@maximusuk.co.uk

Walthamstow

Landmark House, Uplands Business Park, Blackhorse Lane | London, E17 5QJ
Phone: 02035 517575 | Fax: 02085 275301 | walthamstow@maximusuk.co.uk


List of Maximus Work Programme Locations

London Branches

Ilford

1st Floor, Newbury House, 890-900 Eastern Ave | Newbury Park, Illford, Essex, IG2 7HY
Phone: 0203 551 7595 | Fax: 0208 599 5218 | ilford@maximusuk.co.uk

Camden

2nd Floor, Bedford House, 125-133 Camden High St | London, NW1 7JR
Phone: 0203 551 7477 | Fax: 0203 551 7480 | camden@maximusuk.co.uk

Ealing

2nd Floor, 84 Uxbridge Rd | Ealing, London, W13 8RA
Phone: 0203 551 7488 | Fax: 0203 551 7495 | ealing@maximusuk.co.uk

Hammersmith and Kensington

Brook House, 235 -239 Shepherds Bush Rd | Hammersmith, London, W6 7AN
Phone: 0203 551 7499 | Fax: 0203 551 7500| hammersmith@maximusuk.co.uk

Hillingdon (Hayes)

914-918 Uxbridge Rd | Hayes, Middlesex, London, UB4 0RW
Phone: 0203 551 7525 | Fax: 0203 551 7526 | hillingdon@maximusuk.co.uk

Islington

2nd Floor, Unit 7, Blenheim Court, 62 Brewery Rd | Islington, London, N7 9NY
Phone: 0203 551 7535 | Fax: 0203 551 7540 | islington@maximusuk.co.uk

Peckham

Ground Floor, 218-222 Rye Lane | Peckham, London, SE15 4NL
Phone: 0203 5517565 | Fax: 0207 6351794 | peckham@maximusuk.co.uk

Romford

3rd Floor, Lambourne House, 7 Western Rd | Romford, Essex, RM1 3LD
Phone: 01708 629208 | Fax: 01708 629212 | romford@maximusuk.co.uk

Walthamstow

Landmark House, Uplands Business Park, Blackhorse Lane | London, E17 5QJ
Phone: 02035 517575 | Fax: 02085 275301 | walthamstow@maximusuk.co.uk

South East Branches

Aldershot

Suite 1, 3rd Floor, Victoria House, Victoria Road | Aldershot, GU11 1DB
Phone: 01252 352354 | aldershot@maximusuk.co.uk

Aylesbury

Ground Floor, Walker House, George St | Aylesbury, Buckinghamshire, HP20 2HU
Phone: 01296 699870 | Fax: 01296 699871 | aylesbury@maximusuk.co.uk

Banbury

Suite A, Castle Link, 39 North Bar St | Banbury, OX16 0TH
Phone: 01295 675135 | Fax: 01295 675136 | banbury@maximusuk.co.uk

Bracknell

1st Floor, Unit 7, Bracknell Beeches, Old Bracknell Lane West | Bracknell, RG12 7BW
Phone: 01344 859150 | Fax: 01344 304632 | bracknell@maximusuk.co.uk

Burgess Hill

2nd Floor, Greenacre Court, Market Place | Bracknell, RH15 9DS
Phone: 01444 810280 | burgesshill@maximusuk.co.uk

Chichester

1st Floor, Friar’s House, 52A East St | Chichester, West Sussex, PO19 1JG
Phone: 01243 850905 | Fax: 01243 785491 | chichester@maximusuk.co.uk

Dartford

Third Floor, West Hill House, West Hill | Dartford, Kent, DA1 2EU
Phone: 01322 352565 | Fax: 01322 293690 | dartford@maximusuk.co.uk

Eastleigh

Suite B, 2nd Floor, Smith Bradbeer House, High St | Eastleigh, Hampshire, SO50 5LG
Phone: 02380 658600 | Fax: 02380 650259 | eastleigh@maximusuk.co.uk

Guildford

4th Floor Dominion House, Woodbridge Rd | Guildford, Surrey, GU1 4PU
Phone: 01483 550 990 | Fax: 01483 457 151 | guildford@maximusuk.co.uk

High Wycombe

2nd Floor, Suite C, The Apollo Centre, Desborough Rd | High Wycombe, HP11 2QW
Phone: 01494 958414 | Fax: 01494 958415 | highwycombe@maximusuk.co.uk

Horsham

2nd Floor, South Suite, Sanford House, Medwin Walk | Sussex, RH12 1AG
Phone: 01403 800160 | Fax: 01403 230408 | horsham@maximusuk.co.uk

Milton Keynes

2nd Floor East, Elder House, 502 Elder Gate | Milton Keynes, MK9 1LR
Phone: 01908 711800 | Fax: 01908 711801 | miltonkeynes@maximusuk.co.uk

Oxford

1st Floor, Suite 3, Threeways House, George St | Oxford, OX1 2BJ
Phone: 01865 364364 | Fax: 01865 364365 | oxford@maximusuk.co.uk

Reading

Ground and 1st Floor, Summit House, 49-51 Greyfriars Rd | Reading, RG1 1PA
Phone: 01189 099189 | Fax: 01189 099191 | reading@maximusuk.co.uk

Slough

1st Floor, South Suite, Wellington House, 20 Queensmere, High Street | Slough, Berkshire, SL1 1DB
Phone: 01753 569500 | Fax: 01392 330195 | slough@maximusuk.co.uk

Southampton

2nd Floor, Podium Unit, Dukes Keep, Marsh Lane | Southampton, SO14 3EX
Phone: 02380 658585 | Fax: 02380 336480 | southampton@maximusuk.co.uk

 Posted by at 14:12