The Guardian has been told that unemployed people are being tricked into breaching the rules so that benefits can be held back.
A whistleblower said staff at his jobcentre were given targets of three people a week to refer for sanctions, where benefits are removed for up to six months. He said it was part of a “culture change” since last summer that had led to competition between advisers, teams and regional offices.
“Suddenly you’re not helping somebody into sustainable employment, which is what you’re employed to do,” he said. “You’re looking for ways to trick your customers into ‘not looking for work’. You come up with many ways. I’ve seen dyslexic customers given written job searches, and when they don’t produce them – what a surprise – they’re sanctioned. The only target that anyone seems to care about is stopping people’s money.
The claims came as the big businesses handed contracts to get the long term jobless into worktoday said the government should privatise jobcentres so that their firms could work with people who have been jobless for less than a year.
Statistics from the Department for Work and Pensions (DWP) show the total number of cases where people have lost their benefits has soared since the beginning of 2010 to 75,000 in October, the latest month available. The figures also reveal the number of claimants with registered disabilities being cut off has more than doubled to almost 20,000 over the same period.